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Billing Administrator

Company: E*TRADE
Location: Alpharetta
Posted on: January 15, 2020

Job Description:

More than 30 years ago, ETRADE pioneered the online brokerage industry by executing the first-ever electronic individual investor trade. While the landscape of our industry has changed dramatically, our culture of innovation and drive to make online trading accessible to everyone continues to drive us forward. We believe in challenging the status quo, fostering an environment of curiosity and learning, and, above all, putting our customers first.



ETRADE's Corporate Services (ETCS) is the leader in equity compensation administration for public and private corporations, offering a best-in-class administration platform, service excellence, and a robust stock plan participant experience. This strategically important division is a key revenue driver of retail brokerage accounts and assets for ETRADE Securities.

The Billing Administrator is a highly motivated, consultative-minded individual with knowledge and experience within financial services and/or a technology company. This individual has broad based experience in Finance, Training, Accounts Payable/Receivable and/or project management. The successful candidate will have a proven experience in Accounts Payable/Receivables, B-to-B Customer Service, Curriculum Development and Project Management. Additionally, they will possess solid presentation skills, and problem-solving skills, driven by an effective communications style that builds strong relationships and impacts outcomes and decisions. Partner effectively with internal partners and support teams to assist in the delivery of key strategic initiatives.

The position will support the Vice President, Corporate Services with the planning and execution of risk management, audit, and continuous monitoring activities to establish and maintain strong risk management practices, governance and controls over ETCS business operations while driving process excellence.


  • Manage AR/AP processes
    • Billing, Collections, Credit Memos, Unapplied Funds
    • Ensure accuracy and completeness of billing files
    • Manager AR partners to ensure end-to-end reconciliation process
    • Manage research invoice discrepancies to ensure appropriate payment application
    • Partner with Corporate Tax partner for timely resolutions of sales tax disputes
      • Manage projects to improve sales tax application
      • Manage sales tax research vendor
      • Primary support for billing inquiries
      • Generate standard Legal documents for execution
        • NDAs, renewal letters, etc.
        • Manage Curriculum Development for all business operations LMS training modules
        • Assist with 1st Line ERM deliverables
        • Perform Self-Assessment reviews as assigned
        • Assist with the preparation of Business Operations reporting
        • Provide project supervision role for staff


          • Bachelor's Degree in business, Accounting, Finance or related discipline
          • 5 years of professional experience, preferably in an A/R or related accounting environment
            • Prior collections experience is a plus
            • Ability to set and achieve goals, maintain high productivity
            • Ability to manage multiple projects simultaneously in a dynamic environment
            • Learn quickly and adapt to changing priorities
            • Strong organizational, written and verbal skills
            • Detail oriented and ability to prioritize
            • Dependable work ethics and work style
            • Ability to work in a demanding, fast-paced environment while maintaining composure and an upbeat, results-focused attitude

              We offer a competitive and comprehensive benefits package. Please visit to learn more about the opportunities.

              ETRADE Financial is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law.

Keywords: E*TRADE, Alpharetta , Billing Administrator, Accounting, Auditing , Alpharetta, Georgia

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