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Collections Analyst

Company: Siemens
Location: Alpharetta
Posted on: February 16, 2020

Job Description:

Position Overview
SiemensIndustry, Inc. (SII) is searching for a Collection Analyst to drive accountsreceivable (AR) performance and cash flow.

Collectionposition is a role in our Collection group within the Opportunity to Cash (O2C)credit, collections, and accounts receivable (AR) team. You will collaboratewith all functions within the Collection Department, work closely with the CashApplication/AR team, Credit group, and SII Divisions on collection topics.Primary responsibilities include collect on assigned portfolio, support andpotentially lead Business Unit AR reviews as needed, work with collection teamon continuing training as it relates to collection and new collection tools.Perform other related assigned tasks and duties necessary to support the O2Cservices and Siemens businesses. A successful candidate will take ownership oftheir portfolio, collaboratively resolve issues with the customers and businessunit, apply proven collection fundamentals, be open to new or innovative ways,and adapt to a dynamically changing portfolio to achieve results.

Responsibilities

  • Collection calls and/or correspondence in a fast-paced goal-oriented collections department.
  • Provides customer service efforts regarding collection issues, process customer refunds, customer account reconciliation, resolves customer discrepancies, and understand root cause of disputes.
  • Supports Collection manager in various reporting & account payment analysis.
  • Work closely with O2C Credit Team to establish and maintain customer's credit limit.
  • Accountable for reducing delinquency for assigned collection portfolio by analyzing customer's payment behavior enforcing on-time payments.
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
  • Communication & follow up effectively with sales dept regarding customer accounts on a timely basis.
  • Establishes and maintains effective and cooperative working relationships with internal & external customers.
    Required Knowledge/Skills
    • 3+ years high volume corporate Collections experience.
    • Knowledge of Billing and Collections procedures
    • Strong TEAM skills
    • Strong attention to detail
    • Goal oriented with diligent follow-up
    • Experience with SAP a plus
    • Commitment to excellent customer service
    • Excellent written and verbal communication
    • Interpersonal skills for relationship building and influencing
    • Ability to prioritize and handle multiple responsibilities
      Education:

      AssociateDegree, in related discipline. Will consider equivalent combination ofeducation and collection experience.

      #LI-JT1


      Job ID: 199170

      Organization: Global Business Services

      Company: Siemens Corporation

      Experience Level: Early Professional

      Job Type: Full-time

      Equal Employment Opportunity Statement
      Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

      EEO is the Law
      Applicants and employees are protected under Federal law from discrimination. To learn more, Click here .

      Pay Transparency Non-Discrimination Provision
      Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here .

      California Privacy Notice
      California residents have the right to receive additional notices about their personal information. To learn more, click here .

Keywords: Siemens, Alpharetta , Collections Analyst, Accounting, Auditing , Alpharetta, Georgia

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