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Trust Operations Collections Specialist

Company: Kronos
Location: Alpharetta
Posted on: April 6, 2021

Job Description:

Trust Operations Collections Specialist Location: Alpharetta - Georgia - USA, Atlanta - Georgia - USA, Kansas City - Missouri - USA, St. Louis - Missouri - USA, Weston - Florida - USA Function: Accounting/Finance Ref #: 20210017028 Description Summary of Job Description: The Trust Operations Specialist I is responsible for a variety of operational tasks within the Select Services organization. The Specialist takes accountability for the process / function from beginning to end. The utilization of multiple company-based systems to record, edit and resolve issues is a standard in the processing, collecting and servicing of all department specific products. The Specialist will also be responsible for remediating and documenting department specific products. Primary / Essential Duties and Key Responsibilities: --- Processes all cash debit collections and credits in a timely and accurate manner --- Collects customer funds in accordance with payment due dates --- Posts incoming wire transactions --- Partners with Trust Support for any funding matters --- Identifies and collects outstanding account receivables --- Documents and reports daily collections activity --- Performs a variety of operational tasks from moderate to complex processes and functions --- Works under the guidance of a Senior Specialist, Team Lead and Management to complete department requests within a timely fashion --- Conduct request / case intake, research case information, determine terms / status and resolve case appropriately --- Adhere to department guidelines and audit controls to ensure SLA is being met --- Special project(s) as directed by management Qualifications --- Business experience: 2 yrs. of work experience or education equivalent --- Computer Skills: Proficient Microsoft Office skills --- Flexibility: Ability to work independently or in a team environment while prioritizing work and meeting department assigned goals --- Planning & Organizing: Ability to navigate multiple applications and computer systems Preferred Qualifications: --- 1+ years of Tax / Payroll / Accounting / Banking or Customer Service experience --- Experience working with payroll tax filing systems --- Strong analytical skills --- A.A / A.S Degree / Business related certifications or equivalent work experience Interpersonal Skills: --- Highly motivated and team oriented --- Strong communication skills --- Excellent customer service skills --- Excels in a fast paced and evolving environment Corporate overview Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at **www.ukg.com/careers** EEO Statement **Equal Opportunity Employer** Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO is the Law poster (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) and its **supplement** . View the Pay Transparency Nondiscrimination Provision (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) . **Disability Accommodation** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email **UKGCareers@ukg.com** or please call 1 (978) 250 9800.

Keywords: Kronos, Alpharetta , Trust Operations Collections Specialist, Accounting, Auditing , Alpharetta, Georgia

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