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Manager, Contract Services

Company: E-TRADE
Location: Alpharetta
Posted on: April 8, 2021

Job Description:

More than 30 years ago, E*TRADE pioneered the online brokerage industry by executing the first-ever electronic individualinvestor trade. While the landscape of our industry has changed dramatically, our culture of innovation and drive to makeonline trading accessible to everyone continues to drive us forward. We believe in challenging the status quo, fostering anenvironment of curiosity and learning, and, above all, putting our customers first.SUMMARY E*TRADE'sCorporate Services (ETCS) is the leader in equity compensation administration for public and private corporations, offeringa best-in-class administration platform, service excellence, and a robust stock plan participant experience. This strategicallyimportant division is a key revenue driver of retail brokerage accounts and assets for E*TRADE Securities. The Manager,Contract Services is a highly motivated, consultative-minded individual with knowledge and experience within financial servicesand/or a technology company. This individual has broad based experience in Contracts Management, Sales Support, Accounts Payable/Receivable,and/or project management. The successful candidate will have extensive experience in Sales Support, B-to-B Customer Service,and strong Software knowledge. Additionally, they will possess solid presentation skills, and problem-solving skills, drivenby an effective communications style that builds strong relationships and impacts outcomes and decisions. Partner effectivelywith internal partners and support teams to assist in the delivery of key strategic initiatives. The position willsupport the Vice President, Corporate Services with the planning and execution of sales administration initiatives, audit,risk management, and continuous monitoring activities to establish and maintain strong risk management practices, governanceand controls over ETCS business operations while driving process excellence. RESPONSIBILITIES Establish key objectives and milestones ensuring appropriate tracking of actions against deadlinesManageETCS Sales Administration processes Accounts ReceivableAccounts PayableContract Support Ensure accuracy and efficient execution accuracy billing filesManage Internal partners to ensureend-to-end process executionManage and implement tracking of resolving invoice discrepancies to ensure appropriatepayment applicationPartner with Corporate Tax partner for timely resolutions of sales tax disputes Manageprojects to improve sales tax applicationManage sales tax research vendor Partner with internalpartners to ensure proper revenue recognitionAssist with 1st Line ERM deliverablesPerform Self-Assessmentreviews, as assignedAssist with the preparation of Business Operations reportingIdentify and oversee processenhancementsManage staff REQUIREMENTS BasicBachelor'sDegree in Business, Finance, Management or related disciplineMinimum of 7 years of professional experience, preferablyin Financial Services, A/R or related accounting environment PreferredPriorcollections experience is a plusCandid and courageousAbility to set and achieve goals, maintain highproductivityAbility to manage multiple projects simultaneously in a dynamic environmentStrong organizational,written and verbal skillsDetail oriented and ability to prioritizeDependable work ethics and work styleAbility to work in a demanding, fast-paced environment while maintaining composure and an upbeat, results-focused attitude E*TRADE, a member of the Morgan Stanley family of companies offers a full spectrum of benefits, including Medical,Prescription Drug, Dental, Vision, Flexible Spending Account or Health Savings Account, Life Insurance, Disability and otherInsurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays, 401(k) and financial wellnessplans in addition to other special perks reserved for our employees. Please visit Employment benefits at E*TRADE Financial- explore jobs ( learn more about our benefit offerings.

Keywords: E-TRADE, Alpharetta , Manager, Contract Services, Accounting, Auditing , Alpharetta, Georgia

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