Implementation Delivery Manager
Company: ADP
Location: Alpharetta
Posted on: June 25, 2022
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Job Description:
We are hiring! If your background/skills fit what we're looking
for and you receive and offer, you could earn a $5,000 sign-on
bonus!
ADP is hiring an Implementation Delivery Manager for Lifion .
Are you ready to grow---your career---and lead a team at
an---established, respected, global---company?
Are you empathic to client needs, the people you lead, and internal
partners to drive success?
Are you looking for an inclusive environment with a culture of
collaboration and belonging?
If so, this may be---an---opportunity---for you. Read on and decide
for yourself.---
---
In this role, you will lead a team of approximately 12 to deliver
quality HCM implementations that exceed client expectations. In
addition, you will have matrix responsibility for project teams on
client implementation projects in delivering the NextGen HCM
solution. The Implementation Delivery Manager is responsible for
ensuring client relationship/expectation management and the Project
team's ability to deliver client requirements within project
deadlines and budget. Reporting directly to the Implementation
Portfolio Director, this role is a key part of the Implementation
organization and will be required to build relationships with other
parts of the NAS Implementation Organization and drives and
supports best practice, continuous improvement and standard work
across the team. You and your team carry the weight of ADP's
service reputation and client satisfaction in your hands.
Every day, you'll leverage your project management and leadership
expertise to assist in establishing the direction of---your
team's---daily activities,---coaching and developing your team
members,---creating an overall productive and enjoyable working
environment for your team, and---managing and resolving client
escalations.
To thrive in this role, you must be comfortable working in a fast
paced, deadline driven environment.---You have a way with
clients---and the people that you lead---that builds rapport,
establishes trust, and shines with professionalism. Pace should not
scare you. We also have a healthy dose of fun. Not only can you
find a career here but friendships that last in a company that
values inclusion.
A little about ADP: We are a global leader in human resources
technology, offering the latest AI and machine learning-enhanced
payroll, tax, human resources, benefits, and much more. We believe
our people---make all the difference in cultivating an inclusive,
down-to-earth culture that welcomes ideas, encourages innovation,
and values belonging. We've received recognition as a global Best
Places to Work and a recipient of many prestigious awards for
diversity, equity, and inclusion, including a---DiversityInc - Top
50 Company, Best CEO and company for women, LGBTQ+, multicultural
talent, and more. As part of our deep DEI commitment, our CEO has
joined the OneTen coalition to create one million jobs for Black
Americans within ten years. Learn more about DEI at ADP on our
YouTube channel: http://adp.careers/DEI_Videos
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP,---watch here:
https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities---
Here's what you can expect on a typical day:
Be a Leader. You will provide overall direction, prioritize
critical issues, and support your team to ensure that work is
completed accurately and with quality according to scheduled
deadlines, priorities, and overall goals. You will serve as a
resource for your team, based on a solid working knowledge of the
team's responsibilities and each associate's development plan.
You'll also participate in task forces, strategic initiatives,
stretch assignments, and collaboration opportunities with other ADP
business units.
Mentor and Train. You will motivate associates while providing
continuous feedback on performance and coaching. You will help
develop your team members' careers and coordinate any additional
training as needed with leadership support.
Represent ADP. You will represent ADP and be responsible for a
portfolio of client engagements and aligns team on implementation
execution leveraging the NAS standard client-centric approach with
high quality results. You'll work as a business partner with Global
Product Team, Client Success, Client Services and Sales to resolve
issues and achieve project goals. Plus, you will conduct regular
project reviews with HCM Implementation Consultants to inspect
standard work adherence, client satisfaction and overall project
health. You also partner with Sales team in pre-sales efforts to
provide input on implementation methodology and project
timelines.
Flex and Adapt. You thrive in a structured environment---where
you---set priorities, organize---your day, multi-task,
change---direction, and provide---prompt follow-up.---You're a
problem solver who can find an answer, or a solution,---for
time-sensitive issues and meet deadlines.---You---take
the---initiative to seek answers, solutions, and positive outcomes
for both the client and ADP.---
TO SUCCEED IN THIS ROLE: Required Qualifications At least five
years of experience in HCM Implementations At least three years of
people leadership experience
Other acceptable experiences---could include:
Experience noted above, OR
Military experience where skills including
teamwork,---adaptability,---organization,
and---follow-through---will help you build team and client
relationships, identify solutions, and achieve success.
ERP Implementation leadership experience
BONUS POINTS FOR THESE: Preferred Qualifications
Software Development; Proficiency and in-depth knowledge ADP HCM
products
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
Be yourself in a culture that values equity, inclusion, and
belonging and creates a safe space for diverse perspectives and
insights.
Belong by joining one of nine business resource groups to connect
globally with networks and allies who share common interests and
experiences.
Grow your career in an agile, fast-paced environment with plenty of
opportunities to progress.
Continuously learn through ongoing training, development, and
mentorship opportunities.
Be your healthiest .---Best-in-class benefits start on Day 1
because healthy associates are happy ones.
Focus on your mental health and well-being. We're here to provide
exceptional service to our clients, and none of that happens
without each of us taking care of ourselves and being there for one
another.
Join a company committed to giving back and---generating a lasting,
positive impact---upon the communities in which we work and
live.
Get paid to pay it forward. Company-paid time off for volunteering
for causes you care about.
What are you waiting for? Apply now!
Explore our COVID-19 page https://jobs.adp.com/covid19/ to
understand how ADP is approaching safety, travel, the hiring
interview process, and more.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:
ADP affirms that inequality is detrimental to our associates, our
clients, and the communities we serve. Our goal is to impact
lasting change through our actions. Together, we unite for equality
and equity. ADP is committed to equal employment opportunities
regardless of any protected characteristic, including race, color,
genetic information, creed, national origin, religion, sex,
affectional or sexual orientation, gender identity or expression,
lawful alien status, ancestry, age, marital status, or protected
veteran status and will not discriminate against anyone on the
basis of a disability. We support an inclusive workplace where
associates excel based on personal merit, qualifications,
experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business
with the highest ethical standards and full compliance with all
applicable laws. We also expect our people to uphold our values
with the highest level of integrity and behave in a manner that
fosters an honest and respectful workplace. Click
https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture
and our full set of values.
Keywords: ADP, Alpharetta , Implementation Delivery Manager, Accounting, Auditing , Alpharetta, Georgia
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