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AR Credit & Collection Specialist

Company: RefrigiWear, Inc.
Location: Alpharetta
Posted on: September 14, 2022

Job Description:

The AR/Credit & Collections Specialist requires someone that is excited to be part of a high functioning team, has the desire to learn our collections process, and is experienced working in collections in a high transaction B2B environment. The candidate must be comfortable in a fast paced, results-oriented organization. Will possess a proficiency working within an ERP system (NetSuite experience highly desired).ABOUT REFRIGIWEAR, INC.RefrigiWear, Inc., is the industry's leading manufacturer of insulated industrial work wear, accessories, and person protective equipment for use in subzero temperatures, inclement weather, and low-visibility environments. Established in 1954, RefrigiWear pioneered the insulated outerwear industry and since, has led the industry with continuous product innovations to provide a "modern way to keep warm". Since its inception, RefrigiWear has addressed productivity and safety issues and has evolved its product line to provide high quality "head-to-toe" coverage, offering work wear for every cold-weather environment, from -50F to +50F, at pricing competitive with the industry.We have a strong family culture where employees come first. That's why we offer competitive pay with room to grow your career, great benefits, bonuses and even better perks! Plus, to keep things fun, we hold several employee social events each year and have a fantastic work-life balance. This position will be located in the Alpharetta, GA office with a hybrid work scheduled offered after 60 days.The ideal candidate will work on the daily activities of AR, credit and collections. Key responsibilities will include timely collections of the AR, processing credit cards to release orders, processing of invoices into customer portal, managing and reconciliation of assigned accounts.Responsibilities

  • Establish good time-management for daily AR, credit, and collection job requirements. Plans and maintains a program for the systematic follow up and collection of amounts due
  • Communicate with customers for up-to-date
  • Build strong relationships with sales and customer service
  • Manage the daily portal invoice process to expedite billings, adjustments, and payment from customers
  • Prioritize collection calls to maintain DSO and meet company delinquency goals, metrics/KPIs.
  • Prepare customer refund requests and adjustments to submit to manager for approval
  • Analyze risk exposure based upon customer payment
  • Review accounts to identify past due customers and to determine proper course of action
  • Contacts appropriate customers, in writing or in person, when necessary, to correct, prevent or minimize delinquency
  • Monitors credit limit compliance and take appropriate action when limits are exceeded; recommends credit limit changes
  • Takes appropriate action on collection irregularities and customer complaints as deemed necessary
  • Prepare presentation for customers to resolve collection issues
  • Provide clear, concise communication to internal and external partners as well as build relationships to support a best-in-class customer service experience.
  • Publish accurate reporting on daily, weekly, monthly or ah-hoc basis.
  • Participate in special projects/audit support and other duties as assigned.Qualifications/Requirements
    • 5+ years' AR/Credit and Collection experience and/or training: or equivalent combination of education and experience
    • Good working knowledge of ERP system (SAP, Great Plains, Oracle). NetSuite, is a preferred
    • Good working knowledge of AR, collections, and reconciling customer accounts
    • Strong organizational and data skills with attention to detail and accuracy
    • Excellent communication and interpersonal skills
    • Proficient in MS office applications (Excel, Word, Outlook).READY TO JOIN OUR TEAM?We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Keywords: RefrigiWear, Inc., Alpharetta , AR Credit & Collection Specialist, Accounting, Auditing , Alpharetta, Georgia

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