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AppDynamics Senior Sales Engineer - Atlanta

Company: Cisco
Location: Alpharetta
Posted on: November 18, 2023

Job Description:

About Cisco AppDynamics

Cisco AppDynamics is THE Full Stack Observability company . We enable customers with real-time insights into applications, servers, networks, security, business KPIs , user experiences, and more . We help o ur customers rationalize and improve their complex and often geographically disparate architectures, accelerating their digital transformation from a reactive to a proactive culture . Cisco has been voted #1 best company to work for by Fortune 100 best places to work!

What You'll Do

As a Cisco AppDynamics Senior Sales Engineer, you will be responsible for

  • Partnering with the account manager to qualify opportunities, articulate Cisco AppDynamics' FSO vision and value proposition to customers
  • Providing technical expertise through value - driven sales presentations and customized , compelling product demonstrations to captivate the audience
  • Qualifying opportunities based on technical fit and customer needs
  • Own the execution of technical evaluations in customer environments ( Proof of Value) .
  • Assist the account managers in closing opportunities by utilizing your creative problem-solving skills and by applying Cisco technology t o create value for customers
  • Understanding customer challenges , the competitive landscape and as appropriate , bring ideas back to the product team to influence the future roadmap
  • Collaborating with the account teams and leveraging your technical know-how in activities such as pipeline generation, creative messaging, etc.
  • T ravel up to 40% primarily to meet customer s, partner s as well as participate in internal meetings and industry events
    We DO NOT make cold calls, although we work in lockstep with account executives to help generate pipeline and help position our solutions with customers . We do not attempt to sell software based on features and functionality alone, we sell utilizing our tried and tested sales process based on solutions to real-world problems and business value creation. We improve ourselves through certifications, training on the competitive landscape, and understanding the market differentiation that makes us the premier full-stack observability choice . There will be opportunities to work booths at premier technology industry events which will help you network and build relationships. The role requires travel to customer meetings, events, etc.

    Who You Are
    • Passionate about understanding customer business challenges and applying technology to solve those problems and demonstrate business value
    • Ability to evaluate customer environments and understand how to apply new technology (observability solution) there
    • Excellent communication and presentation skills to understand and articulate to both technical and business audience
    • Ability to work in a collaborative team setting and leverage extended ecosystem
    • Experience (3 - 5 years) with programming in at least one of the following languages: Java, .NET, PHP, JavaScript, Python
    • Experience with Unix/Linux/Windows shell scripting and OS commands
    • Experience working in cloud-based environments (AWS/Azure/GCP)
    • Good understanding of microservices architecture and hands on experience in container-based environments and Kubernetes
    • Experience with web/app servers, popular databases, SQL and networking concepts
    • Ambitious and self-motivated with a high emotional IQ
    • Ability to work on multiple opportunities & POVs (proof of value) concurrently
    • Highly coachable with a strong desire to improve and grow as a professional

      Desired experience & skills
      • Comfortable with speaking at all organizational levels and to stakeholders across boundaries ( internally and externally)
      • Experience with monitoring & application performance management technologies and techniques
      • Certified in one or more cloud technologies (AWS, Azure, GCP, Alibaba, Oracle, etc.)
      • Experience in industry leading packaged software in different verticals like SAP
      • Familiarity with Open Telemetry (OTEL) and trends in the observability landscape
      • High-Level understanding of Application Security
      • Understanding of DevOps (CI/CD practices and tools , deployment methodologies, etc. )
      • Strong technical background and understanding of complex software environments
      • Desire to automate and simplify deployments
      • Resilience to embrace change and move fast
      • 5 + years of experience in one or more o f the following:
        • software s ales engineering / pre-sales solutions architect
        • site reliability engineering (SRE)
        • IT operations / systems administration
        • cloud engineering
        • performance engineering / performance testing
        • microservices and containers
        • devops / appsec engineering
        • software engineering / programming / development
        • database programming / administration
          • We know that the award-winning culture at AppDynamics is something to brag about, but here are more reasons that make you excited to get out of bed to come in to work in the morning , like:
          • Medical, dental, vision coverage
          • 401k match (4.5%)
          • Wellness perks (location specific - gym, hobbies, education, store discounts, personal finance)
          • 4 weeks PTO, 5 days VTO, 14 holidays (including 1 birthday PTO and 1 floating holiday)
          • Mandatory company shut down between Christmas and New Years
          • Equity through ESPP/RSUs
          • Focus on professional development - training, certification, mentorship, career path planning
          • Inclusive and Diverse culture, Employee Support Groups
          • Community Impact/Giveback events (location based)

            Why Cisco

            #WeAreCisco. The Bridge to Possible. #WeAreFSO (Full Stack Observability).

            We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

            Nearly every internet connection around the world touches Cisco. We are the Internet's optimists. Our technology makes sure the data travelling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We are helping those who work in the health service to connect with patients and each other; schools, colleges and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

            We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments.

            And giving back is in our DNA (we get 10 days off each year to do just that).

            We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

            So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and the world changing? Be you, with us! #WeAreCisco

            Be you, with us!

            Note to Recruiters and Placement Agencies: AppDynamics does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any AppDynamics employee. AppDynamics will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of AppDynamics

            Message to applicants applying to work in the U.S. and/or Canada:

            When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

            U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

            Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Keywords: Cisco, Alpharetta , AppDynamics Senior Sales Engineer - Atlanta, Accounting, Auditing , Alpharetta, Georgia

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