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Senior Risk Control Boiler and Machinery Specialist

Company: The Travelers Companies, Inc.
Location: Alpharetta
Posted on: May 11, 2024

Job Description:

Who Are We?Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.Compensation OverviewThe annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.Salary Range$101,900.00 - $168,200.00Target Openings1What Is the Opportunity?Reports to Specialist Manager, Boiler & Machinery. Performs boiler and machinery risk assessments and claim investigations on the most complex risks and provides high quality reports to business partners to allow for informed decisions to maximize profit and growth consistent with business goals. Manage workload and travel within an assigned a large cross-regional territory by utilizing all available resources; knowing the territory; effectively prioritizing/planning/scheduling and accounting for work; providing management information and, responding to customer needs. The incumbent is recognized as a B&M risk control expert by customers, peers and business partners. Peer leadership and mentoring others is essential to the position.What Will You Do?In this role, works independently to manage jurisdictional inspection workload within an assigned territory. Take ownership of the territory and effectively prioritize, plan, and schedule work. Utilize provided technology resources for maximum efficiency. Respond to customer requests and helps customers understand and mitigate risks associated with equipment breakdowns.Conduct risk evaluations which identify key objects, evaluate risk, and develop Risk Control recommendations and report findings necessary to determine insurability and/or maintaining profitability (e.g., description of the operation, key objects, bottlenecks and general conditions) report findings of probable exposures and/or unexpected risk to appropriate Boiler & Machinery staff (e.g., Account Executives, Marketing Executives). Participates as a member of the Field Office or HO CURE Committee as required.Evaluates uncommon occupancies, equipment and processes for loss exposures. Working collaboratively with other BM RC staff, develops appropriate recommendations for controls necessary to minimize exposure to breakdown. Helps underwriting staff understand loss potentials.Promptly investigate claims as requested by the claim department. Evaluate elements of the claim, extent of damage, invoice review, and cause of loss. Identify external factors that may have contributed to the loss, and opportunities for subrogation. Develop strategy to mitigate loss and prevent future occurrences. Effectively communicate, document, and report findings to appropriate member(s) of Boiler & Machinery staff.Serve in the Account Manager role for a designated account, agent, or broker. Manage the relationship to ensure service needs are met. Participate in marketing calls, conduct presentations to sell risk control and its services. Assist in the development and delivery of training seminars.Perform other duties as assigned.What Will Our Ideal Candidate Have?Technical SkillsDemonstrates an "expert" knowledge understanding of mechanical and electrical principles especially as they relate to actions necessary to prevent equipment breakdowns. Possesses a strong knowledge of predictive and preventive maintenance practices.Demonstrates specific engineering/technical skills necessary to achieve established business goals. Has strong understanding of business insurance principles especially 1st party coverages.Has mastered Risk Control computer systems applications relevant for their area.Has a solid understanding of equipment breakdown insurance.Customer ServiceIdentifies customer needs and takes appropriate action to meet those needs.Act with a sense of urgency.Demonstrates established credibility with internal and external customers.Creates customer satisfaction by demonstrating the value of inspection and/or risk control services.Problem SolvingDevelops new methods or approaches to getting the work done.Evaluates information and makes the right choice (decision).Is resourceful in gaining information/resources to solve business problems.Problem Solving and Root Cause Analysis abilitiesInterpersonal SkillsResults driven and takes responsibility for own decisions and actions.Demonstrates peer leadership ability.Effectively helps others to improve.Manages own work and seeks help as necessary.Works independently and in a team environment.Establishes and maintains effective work relationshipsCommunicationClearly expresses ideas, recommendations, etc. verbally and in writing as necessary,Influences others to take action on recommendations, obtains consistent by-in.Shares information and maintains confidentiality. Listens effectively.Resource ManagementContinually assesses workload in light of business priorities; directs own efforts accordingly.Identifies methods for improving personal productivity.Demonstrated leadership ability and strong interpersonal and coaching skills.National Board of Boiler and Pressure Vessel Inspector's Inservice commission preferred.ARM or other appropriate professional designation preferredWhat is a Must Have?10 years risk control experience in the B&M insurance industry.Valid Driver's License required.What Is in It for You?Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you're eligible for five free counseling sessions with a licensed therapist.Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.Employment PracticesTravelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.Travelers reserves the right to fill this position at a level above or below the level included in this posting.To learn more about our comprehensive benefit programs please visit 0

Keywords: The Travelers Companies, Inc., Alpharetta , Senior Risk Control Boiler and Machinery Specialist, Accounting, Auditing , Alpharetta, Georgia

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