Payroll Operations Manager - Atlanta, GA

Company: Msccn
Location: Atlanta
Posted on: April 1, 2026

Job Description:

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Payroll Operations & Delivery: Manage end-to-end payroll processing cycles, calendars, cutoffs, and funding coordination to ensure accurate and timely payroll execution across all pay groups. Oversee off-cycle payments, retro adjustments, and final pay calculations while monitoring accuracy rates, cycle times, and error trends. Project Management & System / Implementation Leadership: Lead payroll workstreams for system implementations, upgrades, and configuration changes. Partner with HR Technology, Finance, and IT to assess cross-process impacts, coordinate testing and readiness activities, and manage timelines, risks, and stakeholder communication. Service Delivery, Ticket Governance & Case Management: Oversee payroll inquiry queues, ticket volumes, and escalation pathways even when direct ticket closure is delegated. Establish SLAs, monitor resolution performance, and drive case-deflection strategies through knowledge resources and process clarity. Compliance, Controls & Reconciliation: Ensure adherence to payroll tax, statutory, and wage-hour regulations through reconciliations, audits, and validation checks. Maintain documented procedures, segregation of duties, and audit readiness while supporting responses to tax notices or compliance inquiries. Foundational Pay-Impacting Process Governance: Govern operational rules and standards for upstream workforce processes that directly affect pay outcomes, including time capture, compensation updates, terminations, leave status, and pay codes. Monitor exception trends and partner with HR/HRIS to reduce downstream payroll errors. Analytics, Dashboards & Reporting: Develop and maintain dashboards and scorecards related to payroll accuracy, ticket volumes, overpayments, and time-and-pay exceptions. Analyze trends and provide actionable insights to leadership and cross-functional partners Additional Qualifications/Responsibilities Skills and Minimum Experience Required Bachelor’s Degree or Equivalent 9 years experience in payroll Deep knowledge of end-to-end payroll processing (cycles, cutoffs, funding, off-cycles, final pay) Strong payroll calendar and deadline management discipline Experience leading payroll projects, system upgrades, and implementations Working knowledge of payroll systems, HRIS, and Time & Attendance platforms/integrations Ownership of workforce time rules and standards (pay codes, overtime rules, shift premiums, accrual logic, union/CBA rules where applicable) Ability to drive time & attendance change management (policy updates, system rule changes, stakeholder communication, training) Troubleshooting expertise for time capture issues (missed punches, scheduling conflicts, accrual errors, integration defects) Vendor and SLA management experience Ticket queue and case management oversight skills Payroll tax, statutory, and wage-hour compliance knowledge Reconciliation, audit, and internal controls experience Understanding of upstream pay-impacting processes (time capture, comp changes, terminations, pay codes) Ability to build and interpret payroll dashboards and metrics Strong cross-functional collaboration (Finance, HRIS, IT, Benefits, Vendors) Clear executive communication and escalation management Risk identification and structured problem-solving ability Ability to travel for business as needed The range for this position is $104,200.00 to 180,000.

Keywords: Msccn, Alpharetta , Payroll Operations Manager - Atlanta, GA, Accounting, Auditing , Atlanta, Georgia