AlpharettaRecruiter Since 2001
the smart solution for Alpharetta jobs

Senior Collections Specialist

Company: HotSchedules
Location: Alpharetta
Posted on: July 15, 2019

Job Description:

Join the HotSchedules team as our…Senior Collections Specialist:

Reporting directly to the Director of Billing and Revenue Operations (Order to Cash), the Senior Collections Specialist will be involved in the Accounts Receivable activity, maximizing cash flow through the timely and effective collection of customer account. You will play a key part in process improvement, dispute management, and overdue debt reduction initiatives as well as research discrepancies and reconcile accounts. You will manage the outside collections agency and manage placements and reporting.

You are:

Highly developed in customer communications and dispute negotiation skills; you have the ability to resolve complex invoicing issues to reduce DSO while providing the highest standards of customer service. You have worked individually as well as with other departments throughout the organization to resolve collections issues. You are enthusiastic, adapt to change, and are ready to take on new challenges. You will develop and maintain compliance with credit policies and procedures. You have excellent verbal and written communication skills.

Desired Skills and Experience:


  • Collection calls and/or correspondence in a fast-paced and goal-oriented collections department.
  • Effectively manage your portfolio of customer accounts by making timely collections of all accounts while building rapport and maintaining good customer relationships with a positive attitude
  • Provide customer service regarding cash application issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
  • Maintain a clean status of accounts by resolving outstanding credit memos, payments, and invoices
  • Perform account adjustments, small balance write-offs, customer reconciliations, and processing credit memos.
  • Recommend and maintain payment plans for customers on an ad hoc basis
  • Manage the relationship with the Company's outside collection agency, ensuring appropriate account placement and accountability for results
  • Accountable for reducing DSO and delinquency for assigned accounts.
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
  • Must communicate & follow up effectively with sales dept. regarding customer accounts on a timely basis.
  • Establish and maintain effective and cooperative working relationships with customers and internal departments.
  • Other assigned tasks and duties necessary to support the AR Department.

    Qualifications:.

    • Bachelor's degree in Accounting or Finance preferred
    • 5+ years corporate Collections and/or Cash Application experience
    • Knowledge of Billing and Collections procedures
    • Strong attention to detail, goal oriented
    • Commitment to excellent customer service
    • Excellent written and verbal communication abilities
    • Ability to prioritize and manage multiple responsibilities

      Experience with the following is a plus:

      • Accounts Receivable knowledge/experience
      • Experience with NetSuite accounting system

Keywords: HotSchedules, Alpharetta , Senior Collections Specialist, Accounting, Auditing , Alpharetta, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


TOS Relationship Manager
Description: Responsible for end-to-end lifecycle management of assigned third parties per corporate Third Party risk management program and policy. Specifically, the Relationship Manager will: 1. Provide oversight (more...)
Company: U.S. Bank
Location: Atlanta
Posted on: 07/22/2019

Cash Applications
Description: This Collections Position Features: br Great Opportunity br Good Pay br Stable Company br br Immediate
Company:
Location: Tucker
Posted on: 07/22/2019

Sr Accounting Analyst - Expenses
Description: SunIRef:it Sr Accounting Analyst - Expenses Invesco 316 reviews - Atlanta, GA 30309 Invesco 316 reviews Read what people are saying about working here. Invesco is one of the world's leading global investment (more...)
Company: Invesco
Location: Atlanta
Posted on: 07/22/2019


Sr. Internal Auditor
Description: Seeking an A-Player Sr. Internal Auditor. Apply today br / br / Our client is a leading North American manufacturer and international marketer of two integrated chemical product lines. These chemical (more...)
Company:
Location: Atlanta
Posted on: 07/22/2019

Auditor (public accounting) to $85K
Description: Auditor public accounting to 85K Well established local Atlanta CPA firm has need for Senior
Company: Employment Atlanta
Location: Atlanta
Posted on: 07/22/2019

Technical Support Specialist II
Description: Ready to start the new year off with a challenging new role br br We are currently seeking a Technical Support Specialist II. br br Th Primary responsibility of this position is monitoring (more...)
Company:
Location: Atlanta
Posted on: 07/22/2019

Night Auditor
Description: Night Auditor Posting Date Jul 08, 2019Job Number Job Category Finance and AccountingLocation TownePlace Suites Atlanta Norcross/Peachtree Corners, 6640 Bay Circle, Norcross, Georgia, United States VIEW (more...)
Company: Marriott
Location: Norcross
Posted on: 07/22/2019

Supervisor, Associate Actuary
Description: Supervisor, Associate Actuary Assurant has an excitingopportunity for a Supervisor, Associate Actuary Plans, organizes, leads, controlsand coordinates projects and day-to-day activities of associates (more...)
Company: Assurant
Location: Atlanta
Posted on: 07/22/2019

Accounting Analyst
Description: Assurant has an exciting opportunity for an Accounting Analyst This individual will collaborate and provide critical team support in the execution and governance of monthly performancemanagement process (more...)
Company: Assurant
Location: Atlanta
Posted on: 07/22/2019

Night Auditor
Description: Night Auditor Posting Date Jul 09, 2019Job Number Job Category Finance and AccountingLocation JW Marriott Atlanta Buckhead, 3300 Lenox Road NE, Atlanta, Georgia, United States VIEW ON MAPBrand Marriott (more...)
Company: Marriott
Location: Atlanta
Posted on: 07/22/2019

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Alpharetta RSS job feeds