AlpharettaRecruiter Since 2001
the smart solution for Alpharetta jobs

Operations Admin I - III (Senior)

Company: FedEx Ground
Location: Alpharetta
Posted on: February 16, 2020

Job Description:

Auto req ID: 225667BRPosition Type: Part TimeEmployee Type: NonexemptJob SummaryResponsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customers first line of contact for a variety of issues.Essential FunctionsProvides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone Reviews, researches and/or enters data in various systems to support respective functional area Compiles data and provides various regular and adhoc reports to management for review and determination Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below: Additional Quality Assurance/Loss Prevention essential functions: Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management Additional Linehaul essential functions: Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolutionMinimum Education High School Diploma or GED requiredMinimum Experience Previous clerical or customer service experience preferredRequired Skills, Abilities and / or LicensureGeneral business skills such as typing; data entry and review; and use of phone, copier, and fax Software skills, including use of Microsoft Office software and web-based applications Customer service skills necessary to effectively and professionally respond to requests Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goalsAddress: 4665 South Park BoulevardCity: EllenwoodState: GeorgiaZip Code: 30294Domicile Location: P302EEO StatementFedEx Ground is an equal opportunity / affirmative action employer (Minorities/Females/Disability/Veterans) committed to a diverse workforceSearch Engine Description: Operations

Keywords: FedEx Ground, Alpharetta , Operations Admin I - III (Senior), Administration, Clerical , Alpharetta, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Administration, Clerical Jobs

Customer Service/Sales Reps - Interviewing Now - $15.00 base-appt.
Description: Customer Service/Sales Reps - Interviewing NowOur customer service focused sales representatives present our Cutco products to both new and existing customers on a low-key, one-on-one basis. We offer (more...)
Company: Vector Marketing
Location: Roswell
Posted on: 02/26/2020

Description: Position InformationJob TitleADMINISTRATIVE SPECIALIST IIWorking TitleADMINISTRATIVE SPECIALIST IIPosition InformationOpen to current Cobb County Government employees only.This position is located in (more...)
Company: Cobb County Police Department
Location: Marietta
Posted on: 02/27/2020

Description: POSITION PURPOSE - The Administrative Assistant performs full administrative and general duties in support of a DM and/or district.MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES- Schedule and (more...)
Company: The Home Depot
Location: Smyrna
Posted on: 02/26/2020

Unit Secretary Critical Care (FT/3P-11P)
Description: The Unit Secretary is directly accountable to the Director of ICU and indirectly to the Charge Nurse and/or House Supervisor. The Unit Secretary is an unlicensed person who performs indirect patient care (more...)
Company: Prime Healthcare
Location: Riverdale
Posted on: 02/27/2020

Office Administrator
Description: Position summary: br br Assists the General Manager with various administrative tasks to include: filing, running reports, setting appointments, scheduling meetings, gathering information, etc. Assists (more...)
Company: Bass Pro Shops
Location: Acworth
Posted on: 02/26/2020

Help Wanted - Entry Level Sales - Paid Weekly - $15.00 base-appt.
Description: Help Wanted - Entry Level Sales - Paid WeeklyVector Marketing reps sell Cutco products that are used in the home focusing on the kitchen and some gardening tools as well. Previous experience knowledge (more...)
Company: Vector Marketing
Location: Roswell
Posted on: 02/26/2020

Executive Administrative Assistant
Description: Atkins is one of the world's most respected design, engineering and project management consultancies. Atkins has been providing infrastructure planning, engineering, construction, environmental consulting, (more...)
Company: Atkins Global
Location: Atlanta
Posted on: 02/26/2020

Description: Position Type:TEMPORARY toPERMANENT Essential functions of the job: ul li Greet and assist visitors and residents
Company: Lenbrook
Location: Atlanta
Posted on: 02/26/2020

Business Office Director
Description: SummaryResponsible for the financial functions of the facility.Primary ResponsibilitiesRecording accurate revenue for all residents and
Company: Dunwoody Health and Rehabilitation Center
Location: Atlanta
Posted on: 02/26/2020

Sr. Administrative Assistant
Description: DescriptionWe are looking to hire a detail oriented, highly-skilled Senior Administrative Assistant to maintain various administrative duties for the executive management team.How you will make an impact (more...)
Company: Robert Half Office Team
Location: Tucker
Posted on: 02/26/2020

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Alpharetta RSS job feeds