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Sales Administrative Assistant

Company: Eucatex of North America Inc
Location: Alpharetta
Posted on: May 13, 2022

Job Description:

Job Description We are seeking a Sales Administrative Specialist to join our team You will work directly with customers & freight carriers as their point of contact to answer questions, offer solutions and guide them through their order fulfillment needs. Customer service is the backbone of our industry, so we only seek individuals with a passion for helping people. Industry-specific experience is not necessary, but a positive attitude and excellent work ethic are required. Duties: --- Answer, receive and respond to incoming customer & freight carrier phone calls and email correspondence --- Plan and prioritize shipping requests so that all needs are met in a timely manner --- Research and track customer orders and relay information to the customer --- Keep the sales team updated on any missed shipments or shipping delays --- Confirm and provide correct tracking information (BOLs, PODs, etc.) for all shipments --- Act as liaison between freight carriers and our customer service team and customers regarding shipping inquiries --- Perform other duties as needed

Keywords: Eucatex of North America Inc, Alpharetta , Sales Administrative Assistant, Administration, Clerical , Alpharetta, Georgia

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