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Senior Director, Product Management, Claims Editing

Company: Change Healthcare Technologies
Location: Alpharetta
Posted on: November 19, 2021

Job Description:


The Senior Director, Product Management has ownership of a large portfolio of Medical Claims Editing and Analytics products consisting of multiple fully managed service, SaaS, and on-premise software solutions, and is accountable for the strategic direction of the portfolio and ongoing management of financial performance. This position demonstrates an understanding of synergies across the portfolio and how to meet market needs to continue to drive growth, by understanding and evaluating assets enterprise-wide to improve our competitive position and drive customer value within the related market. The Senior Director, Product Management considers internal and external dynamics when developing product strategies; critically evaluates information and determines what should or shouldn't proceed; and demonstrates systems thinking and can readily identify downstream impacts of decisions and proactively construe alternatives. The Senior Director, Product Management also provides leadership, management, coaching and/or mentoring to others. and is regularly accountable for the performance of and results through others.

Key Responsibilities:

  • Evaluates synergies across the enterprise to maintain a healthy product portfolio that is aligned with the business strategy; Considers partnerships with others for a more comprehensive solution
  • Vision is forward thinking and based not only on current data but the interpretation of trends and predictive analyses; Considers portfolio adjacencies and impacts of decisions across portfolio and business
  • Ensures all operational elements of a product are understood and designed to meet product specifications; Ensures product operations are documented from product vision to executional expectations in a manner that facilitates rapid implementation and product launches; Validates the high-level vision with the marketplace
  • Directs market insights and competitive analysis; Analyzes competitor business strategy (e.g., how their strategy is evolving, potential acquisitions and/or partnerships, products in the pipeline) and understands potential impact; Reviews analyses and makes decisions as to impact on the product
  • Accountable for product performance and quality standards that directly impact financial performance; Evaluates financial analyses, predicts impact of internal and external events on financial performance; assesses risk and decides a course of action; Determines how best to leverage portfolio; Connects financial targets to long-term strategy in portfolio planning
  • Leads capital requirement assessment; Anticipates product needs per long term product plans; Responsible for product performance as indicated in capital plan
  • Develops processes that allow for changes and incorporate new learnings; Provides high-level requirements that clearly state the intent/goal and helps team to understand the guardrails; Approves finalized requirement documents
  • Provides leadership, management, coaching and/or mentoring to others; Accountable for the performance of and results through others
    Core Capabilities: Business Insight, Financial Acumen, Problem Solver, Ensures Accountability, Decision Quality, Organizational Savvy, Drives Results, Cultivates Innovation, Strategic Mindset, Communicates Effectively, Plans and Aligns, Collaborates, Optimizes Work Processes, Situational Adaptability, Customer Focus, Builds Effective Teams

    Technical Capabilities: Customer and Market Analysis, Commercial Acumen, Data Collection and Analysis, Software and Services Product Management, UX Design and Product Development Cycle Knowledge, Market Research and Analysis, Product/Services, Management and Development, Strategic Planning, Writing Skills, Verbal Communication

    Education and Experience:
    • Bachelor's Degree required
    • Master's Degree preferred
    • 10+ years broad and deep Product Management experience
    • 5+ years supervising Product Management teams and directing people and other resources to achieve specific end results within limited timeframes
    • Managed Services and/or SaaS business model experience
    • Experience working in a matrixed environment preferred
    • Strong lean, agile and design thinking experience

      Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

      COVID Mandate

      As a federal contractor, Change Healthcare is adhering to the Executive Order which mandates vaccination. As such, we are requiring all U.S. new hires and employees to show proof of being fully vaccinated for COVID-19 or receive an approved accommodation by their date of hire, as a condition of employment.

      As we continue to navigate the ever-changing COVID-19 pandemic, we remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. Proof of vaccination or accommodations requests will be collected once an offer is accepted with Change Healthcare. All accommodation requests will be carefully considered but are not guaranteed to be approved.

      Equal Opportunity/Affirmative Action Statement

      Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at

      If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

      Click here to view our pay transparency nondiscrimination policy.

      California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare's Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.

      Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Keywords: Change Healthcare Technologies, Alpharetta , Senior Director, Product Management, Claims Editing, Advertising , Alpharetta, Georgia

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