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Email & Messaging Platform Engineer

Company: Jackson Healthcare
Location: Alpharetta
Posted on: September 4, 2020

Job Description:

Jackson Healthcare is seeking an Email & Messaging Platform Engineer to manage our Email and Messaging platforms including Exchange Online, Mimecast, Zix, and Teams for our operating companies. You will partner with company-wide business and technology stakeholders to identify, integrate, deploy, innovate and support email and messaging solutions at Jackson Healthcare. Job ResponsibilitiesPartner with business and technology stakeholders to establish, communicate, and maintain a reliable and secure email and messaging platform leveraging enterprise messaging and security tools. Take on the design, development, and advancement of Jackson Healthcare's email and messaging platforms. Complete migration from Exchange On-Prem to Exchange Online (Public Folders, etc.) Support and maintain email and messaging solutions for a medium sized enterprise (1,500+). Support and maintain Microsoft Teams environment including familiarity with SharePoint and Office 365 (O365) Groups. Provide strategic direction incorporating industry trends and emerging messaging technologies Create documentation for support processes, standard operating procedures, end-user guides, and best practices. Manage requests & incidents via ServiceNow ticketing system and JIRA. Education & General Experience RequirementsBachelor's Degree in relevant field and at least 5 years of experience (or comparable experience & certifications). Expert in managing and providing email design & support for enterprise level companies. Strong understanding of email-relaying and mail-flow. Establish and maintain a close and collaborative working relationship with stakeholders, customers, vendors, and staff. Strong organizational and time management skills Ability to work under own initiative with limited guidance being required in own area of knowledge Able to work with peers on a global scale Demonstrated aptitude for continuous learning and innovative thinking Systems & Application Experience RequirementsRequiredMicrosoft PowerShell CLI Microsoft Exchange Online MS PowerApps PreferredEmail Spam Protection, Policies, and Security Applications Email Encryption Applications PowerMTA, or similar bulk email technology DNS management tool (managing DNS MX, SPF, and DKIM records) MxToolBox, or similar email monitoring & management tool

Keywords: Jackson Healthcare, Alpharetta , Email & Messaging Platform Engineer, Engineering , Alpharetta, Georgia

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