Application Support Engineer

Company: KRG Technologies Inc.
Location: Alpharetta
Posted on: April 1, 2021

Job Description:

Job Title : Application Support Engineer Duration: Contract Job Description: Application Support Specialist will be part of a dynamic team responsible for Incident/problem management, support and monitoring in an ITIL focused delivery organization. We are looking for a well-rounded individual that has exposure and experience in system administration with a java background who can plug in to be a utility player in a team responsible for service delivery and post production support. Experience required in the following areas:

• -- System Administration background in Unix/Linux environments
• -- Experience working with/supporting monitoring applications including Apica, NimSoft, AppDynamics and Splunk. AppDynamics experience is a must have.
• -- Strong technical background in system engineering, tools and understanding of application architecture
• -- Thorough understanding of databases, web server/load balancing and Application server is required. Oracle/Mongo/WebSphere/Tomcat
• -- Demonstrate ability to manage and drive multiple projects within a dynamic environment
• -- Experience in a global, multi-site, multi-function shared services environment is preferred
• -- Background in incident/problem management
• -- Ability to work independently and troubleshoot issues in the application runtime environment.
• -- Excellent verbal and written skills. Technical Skills Required
  • -- Experience in system administration role in a Unix and Middleware capacity
  • -- Experience with diagnostics tools used for enterprise monitoring to identify root cause like NimSoft (CA-UIM), Apica, AppDynamics and Splunk
  • -- Proficient in scripting languages including shell, Python and use of regular expressions
  • -- Experience with Release management
  • -- Experience with the following environments/languages Java, Midrange, X86
  • -- Experience with multiple protocols like HTTP, HTTPS, TCP and technologies like JSON, HTML, XML and web services
  • -- Experience working in DevOps, MicroServices environment in an operational capacity
  • -- Exposure with the following tools/applications: Kafka, Zookeeper, Eureka
  • -- Exposure supporting/monitoring applications in a Software as a Service (SaaS) model EDUCATION/EXPERIENCE:
    • -- Bachelor's degree in related technical field; Master's degree preferred
    • -- 5-7 years industry experience
    • -- 3-5 years in system administration
    • -- 3-5 years supporting monitoring tools in an application support environment
    • -- 1-3 years in Java development
    • -- 1-3 years in working SaaS, DevOps, MicroService support models Additional Information All your information will be kept confidential according to EEO guidelines.

Keywords: KRG Technologies Inc., Alpharetta , Application Support Engineer, Engineering , Alpharetta, Georgia