Engineering - Level 2 (USD)

Company: Net2Source
Location: Alpharetta
Posted on: January 22, 2023

Job Description:

Onsite Mobile Support

Alpharetta, GA

Rate- 50-58/hr on W2 ( DOE)



Key Takeaways:



- Ensure all orders/transactions are recorded in the Mobile Device Management Portal

- Act as a liaison between the portal supplier and mobile carriers and /or end users

- Asset Management of spare pool inventory

- Identify and escalate priority issues

- 2-3 years of experience of Excel



General Responsibilities:

- Provide exceptional customer service

- Learn and maintain relevant training on portal operations

- Conduct job duties in a timely and productive manner

- Prepare reports related to mobile procurement

- Ensures compliance with all company procedures and guidelines including Code of Business Conduct and Ethics Location

Specific:

- Oversee all mobile device orders within the region

- Assist with carrier invoice escalations

- Submit invoices for *** processing

- Resolution of escalations

- Ordering devices from third party vendors within region

- Manage the ordering and distribution of third party accessories within region



Desired skill sets:

- Knowledge of how mobile carrier contracts work

- Experience with ordering technology equipment and specifically Mobile devices

- Experience with working through logistics as it relates to disbursement of technology assets

- Knowledge of Apple and Android mobile devices

- Knowledge of mobile device offerings



Regards,



Priyanshu Tripathi - Delivery Manager

Net2Source Inc.

Email:

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Keywords: Net2Source, Alpharetta , Engineering - Level 2 (USD), Engineering , Alpharetta, Georgia