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Solutions Engineer

Company: The CSI Companies
Location: Alpharetta
Posted on: July 10, 2018

Job Description:

Job DescriptionWe are seeking a Solutions Engineer to join our team! You will analyze data processing problems to improve computer systems.Responsibilities:

    • Lead and conduct regularly scheduled assessments of customers internal technology and skills, targeting use cases and deployment strategy for LivePerson solutions (growth & value)
    • Serves as the technical Subject Matter Expert with LivePerson product capabilities, extensions and APIs/SDKs.
    • Supports Troubleshooting and facilitates issue/incident management with Support Leaders.
    • Contributes and participates in strategic planning to identify key Technical Initiatives and opportunities within the account.
    • Proactively provides Technical Solution leadership and ideas/recommendation in support of customer initiatives and goals.
    • Collaborate closely with Technical Support and Product Management and R&D to provide a world-class customer experience and technical solutions.Qualifications:
      • BS or BA degree, MBA preferred, or equivalent experience.
      • 3+ years managing the SAAS software solutions within Enterprise client organizations.
      • Demonstrated Technical leadership and deployment skills.
      • Proficient understanding of LivePerson’s Products & Services as well as Digital based technologies.
      • Experience developing with APIs & SDKs
      • 3+ years of development experience. JavaScript (Angular, Node), CSS, HTML
      • 2+ years of Mobile Development (iOS, Android)
      • Outstanding interpersonal, relationship building skills conducive to team collaboration.
      • Consistent track record of success and progressive achievement in career to date.
      • Well spoken, articulate and capable with business and technical writing & presentations.Company DescriptionThe CSI Companies, Inc. offers specialized employment consulting solutions to a wide range of companies throughout the world, including some of the top Fortune 500 companies in the U.S. Recently, CSI became a member of RECRUIT CO. LTD, the 5th largest staffing company in the world.CSI consists of five business units: CSI Professional, CSI Tech, CSI Healthcare IT, CSI Financial and CSI Search. Because The CSI Companies is a cut above the typical staffing firm, we understand that an attractive benefits package is an important aspect of recruiting above-average W-2 contractors to serve our clients.

        Keywords: The CSI Companies, Alpharetta, Solutions Engineer, Engineering, Alpharetta, Georgia

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