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Director, Billing Operations

Company: CIOX Health
Location: Alpharetta
Posted on: January 17, 2020

Job Description:

# of Openings


Category (Portal Searching)

Accounting / Finance


We are seeking a finance operational leader to drive the performance for client billing operations, revenue assurance and cash application. Provide leadership and day to day oversight for the billing team during implementation of complex system changes whilst maintaining performance and managing risk. Responsible for planning and leading efforts related to ensuring billing accuracy and integrity for a variety of customers.


* Develop and implement billing assurance applications and processes to ensure all Clients receive accurate and timely invoices

* Create a combined billing and cash application operation that is easy for the business and external stakeholders to navigate, access and engage with

* Advocate and consistently support all efforts to simplify and enhance the Client experience

* Foster a team culture that is aligned to the company values and focused upon delivering performance as a cohesive unit

* Work closely with sales, contract administration and other finance teams in the review and interpretation of potential deals and contract terms to ensure proper Client invoicing

* Develop a suite of KPIs that accurately reflect operational and financial performance, identify potential areas of improvement, are aligned to the company objectives, and directly supported by team objectives

* Ensure that customer billing operations and systems continually meet domestic legal and regulatory requirements

* Interface with customer service, sales, operations and Clients to resolve issues as it relates to the revenue cycle

* Manage and review accounts receivable. Ability to identify billing and collection problems and offer solutions in fixing the problems including account follow-up and coordination with other finance organizations.

* Accountable for defining future state best in class operational solutions and ensuring successful deployment, of a new billing system

* Recognize and challenge old paradigms when appropriate; not afraid to ask "why*"

* Develops, and maintains strong partnerships with key stakeholders throughout the organization to ensure successful outcomes of projects related to the revenue cycle

* Leads efforts around policies and procedures to enhance audits identify revenue leakage and fraud detection


* 10 plus years related experience

* Bachelor's Degree or Equivalent, MBA preferred

* Previous experience managing billing and payment systems preferred with experience of a multi billing system environment an advantage

* Prior billing migration experiences preferred

* Experience of managing people, systems, processes and controls through change

* Proven track record in leading people in a complex business and technical environment

* Strong drive to achieve measurable results, intellectual curiosity, and ability to work well under tight timelines and in a dynamic business environment

* Exhibits considerable independent judgment and initiative required to recognize and resolve problems and discrepancies

* Must be comfortable in fast growing, rapidly changing environment, wearing multiple hats as needs arise

Ciox provides equal employment opportunities to all associates and applicants for employment without regard to as race, color, national origin, genetic information, religion or religious creed, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, physical or mental disability, citizenship status, ancestry, military and veteran status, or any other characteristic as protected by state or federal law. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, benefits, leaves of absence, and training.

Keywords: CIOX Health, Alpharetta , Director, Billing Operations, Executive , Alpharetta, Georgia

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