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Associate Manager-Renewal

Company: Veeam Software USA
Location: Alpharetta
Posted on: March 27, 2020

Job Description:

Everything s in place for you to win at Veeam the global leader in Cloud Data Management. We provide trusted back-up solutions that deliver cloud data management and protection, keeping the world moving for over 360,000 customers including the vast majority of Fortune 500 companies. We re extremely successful: a billion-dollar company and Leader in the Gartner Magic Quadrant that s won over 170 top industry awards. But we re always looking forward. Everyone here plays a part in finding new opportunities and winning new deals, and you ll be backed by a best-in-service product and an unrivalled reputation for delivering customer satisfaction our net promoter score is 3.5x the industry average. Ultimately though, we grow together, so we ll support you fully to be successful in your role. We ll invest in you through our on-demand learning systems. Mentoring, training and coaching will help you to find your feet, take big challenges in your stride and perform at your best. There are acceleration programmes that could propel you further forward than you imagined. And whether it s learning additional skills, gaining a new experience or taking the next step in your career, there will be lots of scope for development. All this in a place where people talk from the heart. We have a culture of focus and excellence. We encourage innovation and iteration. And since our achievements are tangible, we can keep it real and be genuine with each other. We re inclusive, diverse, open and honest people who collaborate, support each other and have fun together. And we re nimble enough for people to speak up. We play to win; we re competitive, hungry and driven, but we remain humble. If that s you, get ready to do Veeamazing things. Language Required * English Responsibilities The Associate Manager of Renewals Sales is responsible for building, managing and leading a team of Renewals Sales Representatives within a regional business segment by overseeing all activities related to retention of customers on maintenance contracts, upsell opportunities and consistently meeting or exceeding renewal quotas. In addition, this leader serves as a technology-focused sales professional who provides strategic business direction and technical vision across the region, and driving Veeam revenue through expert account planning, resource planning and allocation. The Associate Manager of Renewals Sales provides leadership to the team to encourage professional and personal growth of each team member while delivering positive results for the company. Success in the role requires an organized, team player, with the ability to manage multiple renewals sales campaigns simultaneously with a focus on ensuring that the value of Veeam solutions are understood by customers and partners. * Leads a team of typically 6- 8 Renewals Sales Representatives driving overachievement and goals with coaching, performance management, engagement, and career development * Coaches team members to improve their results * Nurtures a positive team environment, in alignment with Veeam's Core Values * Manages team performance against quotas and sales forecasts, executes operating plans and ensures sales objectives are met * Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas * Monitors daily activity of Renewals Sales Representatives, including sales activities and use of Veeam's customer relationship management system () * Drives metrics regarding performance of renewal rates, prepaid maintenance and upsell/cross-sell activities * Collaborates with field sales employees on territory division of labor and sales execution * Grows maintenance revenue through improving renewal practices * Proactively monitors pipeline of expiring contracts to forecast renewal closure * Handles customer and partner escalations * Drives positive change in the department, looks to maximize the entire departments performance through analysis and process improvements * Leads by example and mentors managers through sharing best practices from personal experience in a management role * Qualifications * Demonstrated mentoring/leadership experience required * Telephone and internet based sales experience required * Degree preferred (a combination of education and experience will be considered) * Excellent verbal and written communications skills * Strong organizational skills with the proven ability to prioritize and complete multiple tasks to meet deadlines and quotas * Demonstrated experience in building, training, managing, developing and getting results from an inside sales team * Skilled motivator with demonstrated ability to coach and develop sales staff to exceed targeted sales objectives and deliver high quality service to customers * Ability to work in a semi-autonomous and fast-paced environment; must be a high-energy, motivated self-starter * Proven track record of driving high volume, transactional sales along with more complex enterprise sales * Ability to work well with all levels of people and teams in a matrix-organization structure * Ability to adapt to changes in roles and responsibilities * Demonstrated negotiation skill * Demonstrated work ethic and teamwork We offer Veeam Software is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. Veeam promotes affirmative action for minorities, women, disabled persons and veterans. Veeam also maintains a drug-free workplace. All your information will be kept confidential according to EEO guidelines.

Keywords: Veeam Software USA, Alpharetta , Associate Manager-Renewal, Executive , Alpharetta, Georgia

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