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Director, Cloud Architecture

Company: Hightail
Location: Alpharetta
Posted on: October 19, 2020

Job Description:

OPENTEXT - THE INFORMATION COMPANY As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. The Opportunity You will set a new standard for OpenText Cloud Operations Architecture through good communication with your team, with your manager, and your peers. You will have the opportunity to define the technologies to be used, the structure of teams and how work is completed, and responsible for the delivery of architecture. This job requires you be able to work autonomously, as well as in collaboration with other directors in Operations as well as Engineering, IT, and Customer Service, and at the direction of the Senior Director of Architecture, Tools & Monitoring, and PaaS Engineering. Because your work will have visibility by other department directors and upper management, frequent communication with your managers and others concerning projects and issues is expected. You are great at In partnership with product and engineering architecture teams, promote both overall and service specific technical visions to define and review architectural solutions for all OpenText products Help bridge the gap between application development and the delivering of services to customers, considering where and how services are hosted, what platforms should be used, and how all of the above will be supported operationally as service is delivered to delight our customers Identify and define new cloud infrastructure solutions and platforms including value proposition, products/services involved, key technologies, roadmap requirements, interoperability requirements and work with product and finance on revenue opportunities and cost estimations Manage a team of 15-20 network, solution, and system/storage architects with an organizational structure you see fit Motivate team members and assist in their career development Bring an automation mindset to everything you do, be that provisioning and deployment of infrastructure, applications, monitoring, log files, containers, etc. Be ready to automate all the things Assist product and engineering teams in setting priorities and drive the roadmap for product enhancements based on customer demand, general market demand, technology trends, and competitive analysis Drive a metrics-driven culture and software delivery process using data to measure overall system and service quality Collaborate in the planning phase of any new or modified business operation that employs the use of components in your domain of responsibility Understand/enforce/collaborate on security guidelines and best practices with our internal Information Security department Establish/maintain effective customer points of contact (development, infrastructure, teammates) for collaboration and troubleshooting projects related to existing technical issues What it takes Has as deep knowledge of mixed operating system environments, structured, non-structured and distributed data platforms, and can easily apply the concepts of one data service API to another Has strong analytical skills as applied to information technology, and can work independently of others in an assignment Has a good understanding of system hardware, storage subsystems, and networking and common data protocols and APIs Familiarity with infrastructure and application monitoring Familiarity with configuration, secret, orchestration, and artifact management and supporting tools Can work directly with project managers, infrastructure engineers and software developers. Raises awareness on issues that can negatively impact delivering on time and to set specifications Clearly communicates concepts and instructions verbally, through written documentation, and when giving presentations Has a desire to keep current with knowledge of technologies, learning new technologies, mastering them, and distributing that knowledge to teammates. Can speak honestly, openly and tactfully with both managers and teammates as a collaborator. Good experience in multiple scripting languages for systems administration Familiarity with Azure, AWS, and GCP Qualifications Demonstrated success in delivering high-quality technology products/services in a fast-paced environment Ability to prioritize well, communicate clearly and understands how to drive a high level of focus and excellence with a strong, talented, opinionated team Sound business judgment, ability to set clear vision and goals and drive the organization in delivering to those goals Proven ability to influence others and strong analytical thinking skills are critical to success in this position Low-drama, high-focus personality Demonstrated ability to conceptualize, manage, and prioritize multiple projects Job Requirements Required to abide by company policies and adhere to compliance and security of company information, client data and personnel security. All prospective employees must pass a background check Skills & Experience 10-12 years in a technical development, QE, or technical cloud operations role 8-12 years of experience managing high level engineers with an emphasis on building and scaling teams to meet the demands of a rapidly growing business Experience managing team leads and/or first level/line managers Extensive experience in an iterative development environment and CI/CD practices is a must Experience managing a team focused on container management and orchestration Experience building and managing microservices-based systems Experience implementing continuous integration and continuous delivery processes and tools

Keywords: Hightail, Alpharetta , Director, Cloud Architecture, Executive , Alpharetta, Georgia

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