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Digital Print Account Service Manager

Company: Kforce Technology
Location: Alpharetta
Posted on: January 12, 2021

Job Description:

RESPONSIBILITIES:Kforce has a client that is seeking a Digital Print Account Service Manager in Alpharetta, GA. While in this position you are eligible for Kforce benefits which include medical, dental, vision and 401K. You are also eligible to receive paid time off and holiday pay. Responsibilities: * Serve as Manager for the Major Accounts team* Responsible for customer satisfaction across assigned accounts and ensuring the overall health of client relationships* In conjunction with sales and service organization oversee service activities on assigned accounts to ensure quality execution* Provide leadership and oversight to key Graphic Solutions Business accounts* Keep abreast of the status of assigned client's program includes high-level variance tracking of schedule and budget and understanding of allocated resources* Manage the Key Accounts Team and provide guidance and oversight on the team's assigned accounts* Participate in the development of a yearly Plan that is in alignment with the company business plan and is designed to accomplish assigned objectives from the leadership team* Carry out management responsibilities in accordance with the company's policies and applicable laws* Establish and sustain company-to-company relationships* Directly responsible to establish a working relationship with the primary client contact(s) to ensure a high level of client satisfaction is maintained* Sets regular touch points with clients to monitor client satisfaction* Oversee client satisfaction process for all key clients and take corrective action when weaknesses are identified* Ensure that services and products consistently meet the high level of quality expected by company and the clientJob Requirements:REQUIREMENTS:* Bachelor's degree (BA/BS) required* Business Experience: Eight to ten years management experience with related industry experience* Communication with others to achieve client and company goals* Matrix management* Prioritization of tasks* Project or program managementKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Technology, Alpharetta , Digital Print Account Service Manager, Executive , Alpharetta, Georgia

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