Director, Enterprise Applications

Company: Sigura
Location: Alpharetta
Posted on: January 14, 2021

Job Description:

Essential Duties and Responsibilities: Develop short and long-term Enterprise Applications strategic plans aligned with the Water Care's business strategies, goals, plans, and operating requirements. The Director of Enterprise Applications will be a hands-on leader who is responsible for providing the core operational applications, people and technology to support all enterprise applications. This individual will manage--a team of direct reports in addition to several vendors providing managed services and project deliveries that include ERP, B2B, eCommerce, CRM and analytics applications.* Establish Enterprise Applications strategies, tactics and goals that align with Water Care's company strategies. Monitor and report performance regularly.* Lead your team as business and technology demands and opportunities change, drive continuous improvement and deliver a high quality service that supports the business and enables cost effective applications solutions.* Set the course for software architecture to continuously improve functionality, cost effectiveness, performance, reliability, resilience, and availability.* Collaborate with the Directors of Infrastructure and Digital Products and their teams to ensure software is being designed and developed in alignment with Infrastructure architectural direction to ensure that application development can be effectively supported from design & development through deployment and maintenance.* Develop, document, implement and institutionalize Enterprise Applications processes and procedures in line with organizational needs. Specifically implement agreed upon modified waterfall and Agile processes. Also support ITIL processes including, but not limited to, Capacity Management, Availability Management, IT Service Continuity Management, Incident Management, Change Management, Release Management and Configuration Management. Ensure that all Enterprise Applications processes integrate seamlessly with managed service vendors' processes.* Deliver a robust metrics reporting capability in support of all Enterprise Applications and ITIL processes, including monthly SLA reporting for all relevant IT vendors in addition to SLAs with the Water Care business.* Build out and maintain Disaster Recovery applications capabilities, policy and processes.* Lead and manage the planning and implementation of systems and projects. Ensure adherence to PMO project methodology and guidelines.* Investigate and evaluate new technologies for future planning and potential implementation. Maintain professional contacts with other companies, research bodies and equipment manufacturers concerning changes and trends within the industry.* Develop, document and implement the company-wide cybersecurity strategies, technology, policies and procedures. Ensure Enterprise Applications delivers solutions that are compliant with appropriate security and privacy safeguards.* Negotiate information systems contracts with vendors to ensure efficient and effective use of financial resources.* Ensure vendor management best practices are in place and drive metrics and related vendor performance reviews on a monthly basis.Preferred experience:* Providing IT applications services and increasing levels of IT Enterprise Applications leadership with Industry experience in process manufacturing, distribution and CPG.* Supporting key business platforms that include SAP (ERP, Hybris, IBP, BW, PO), Salesforce (CRM), and multiple SaaS enterprise applications.* Delivering big data and analytics solutions within a CPG or retail environment is preferred.* Experience delivering and supporting customer-facing eCommerce solutions within B2B, B2C and B2B2C is preferred.* Ensuring that an effective cybersecurity program is deployed and maintained at the appropriate level. Experience with PCI and GDPR is preferred. Experience with OWASP applications security methods is highly preferred.* Implementing, integrating and supporting Microsoft Office 365 solutions is preferred. Delivering applications within Microsoft Azure cloud services is highly preferred.* Developing requirements internally and delivering solutions with external development organizations is preferred.* Experience with CI/CD pipeline technology is preferred.* Supporting, migrating and continuously improving Enterprise Applications services within a multi-vendor environment.* Working closely with managed service providers for Service Desk, application support, application maintenance and development, analytics solutions development, and support of SaaS products is highly preferred. Minimum of 10 years working in roles with increasing responsibilities over Enterprise Applications.* Enabling new business capabilities during an acquisition carve-out and the establishment of a new IT organization is preferred.* Managing Enterprise Applications resources within a hybrid on-premises and cloud environment, 5 years preferred.* Leading Enterprise Applications resources and supporting global business and external customers. Working experience outside of North America is highly preferred.* Meeting regulatory and risk compliance requirements (e.g., SOX, PCI, GDPR) and working closely with internal and external compliance organizations, 10 years is preferred.* Aligning operational and capital investment in IT, developing Enterprise Applications operational and capital budgets, and ensuring IT's financial responsibilities are well managed, 5 years is preferred.Education / Experience Requirements: * Bachelor's degree in Computer Science, Information Management, or related engineering degree program* 10 to 15 years of related IT experience* 5 to 10 years related management experience* Equivalent combination of education and experienceEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Sigura, Alpharetta , Director, Enterprise Applications, Executive , Alpharetta, Georgia