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Director, SRE/DevOPS

Company: ADP Brazil Labs
Location: Alpharetta
Posted on: February 22, 2021

Job Description:

ADP is searching for a successful Director, SRE/DevOps to join our high-performance team for MyADP. The successful candidate will have a strong engineering background, is a hands-on engineer when needed with a command of DevOps, including Cloud, CICD toolchain & systems, code build & deployment, incident response, application analytics, and 24X7 monitoring & support. Do you enjoy exploring, identifying and inspiring the future of the workplace and the lives of millions of people? At ADP, the world's largest B2B cloud company, our technology team is comprised of brilliant engineers, architects, data scientists, infrastructure experts, and more. We were first in our industry to offer a SaaS solution and continue to push the envelope utilizing the latest operating platforms to deliver the highly automated, intelligent and predictive solutions that are redefining what is possible. Named one of Forbes' "Most Innovative Companies" and one of Computerworld's "100 Best Places to Work in IT", we are committed to leading the way in product development and research, empowering you to bring to life the latest innovations that will forever change the way businesses manage their most vital asset, employees. Responsibilities:

  • Lead a team of System Reliability Engineers (SREs) & Software Developers, Support Engineers (24/7 support) to implement sustainable and scalable solutions with goals of improving availability, performance, and security of products, specifically MyADP & ADP Mobile, used by ADP's clients, partners and associates.
  • Understand and explain incident situations, recovery plans to prevent recurrence, working in collaboration with Major Incident Managers during and after the incident & summarize complex technical issues into concise recaps for ADP associates and client leaders.
  • Assess, improve and formalize application (CICD) build & deploy processes.
  • Define, design and implement application analytics & dashboards to be measure and track reliability.
  • Define, track, review and report on Service Level Objectives (SLOs), Service Level Indicators (SLIs), System Availability, and the progress and outcomes related to reliability initiatives.
  • Assume an advisory role to ensure emergency changes adhere to a defined policy.
  • Develop and maintain strong and effective working relationships with various internal and external stakeholders both in and outside of ADP. Qualifications:
    • Technical expertise & experience: Experience with Cloud Services specifically AWS, exposure to application analytics tools such as Splunk, Google Analytics/Pendo, DataDog, knowledge of MEAN stack & graph databases.
    • Requires expert level knowledge and leadership experience: Participates with other senior leaders to establish strategic plans and objectives. Makes final decisions on administrative or operational matters and ensures effective achievement of objectives. Solves complex problems where analysis of situations or data requires an in-depth knowledge of the company. Participates in development of methods, techniques and evaluation criteria for projects, programs, and people. Ensures budgets and schedules meet requirements.
    • Education: Requires BS or equivalent in education and experience. Masters degree preferred.
    • Related Experience: Typically requires a minimum of 10+ years of infrastructure and/or software engineering experience and 2-3 years of public cloud experience.
    • Functional Knowledge: Requires mastery level knowledge of infrastructure and software engineering, agile methodology, and program/portfolio management. Mastery understanding of cloud software, infrastructure, integration and operational ecosystems and product knowledge.
    • Leadership: Leads highly visible multidisciplinary project teams or initiatives; provides thought leadership. Directs and controls the activities of a broad functional area overseeing SRE activities for multiple teams. Has overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods. We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE-- Magazine, and recognized by DiversityInc-- as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity. At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Due to the current guidelines around social distancing, we are postponing events scheduled for the immediate future. Please stay tuned for updates. We look forward to meeting with you later this year. We believe that innovation doesn't just happen at the top. It's a ground game of free-thinkers, passionate problem solvers, and empathetic learners. Filter topics by tag:
      • All Categories
      • Culture
      • Women in STEM ADP Tech Meet (some of) the Women of ADP DevOps Women in STEM, Voice of Our People, DevOps One group of women within our DevOps team share their story of camaraderie and making a difference at ADP. Every day, they work in close support of one another to tackle exciting technical challenges and to drive data-centric development across the company. ADP Tech "Building a World of Truly Inclusive Technology," AnitaB.org Names ADP a Top Company for Women Technologists Women in STEM, Recognition, Grace Hopper AnitaB.org recognized ADP for making the most progress toward the equity of women among companies with large technical workforces. We know that having a more diverse organization makes us stronger, and we are proud of supporting women in technology. Hear from Krupali who describes her recruiting experience with ADP at Grace Hopper. ADP Videos Stronger Together 2020 has been a challenging year, and during challenging times, we are tested the most. At ADP, our associates never wavered in their commitment to our clients, our communities, and one another. We want to share what it means to be #ADPStrong and never to stop spreading hope. Watch our story. ADP ADP's Margaret Tuohy shares her STEM Journey Take inspiration from this Vice President of Product Management of National Accounts who says she wasn't one of those people who knew what she wanted to be at the age of 5. She's learned to just figure out that one next step. Spark Disability Inclusion in the Workplace Inclusion, Disabilities, Culture December 3rd is International Day of Persons with Disabilities. The annual observance was proclaimed in 1992 by the United Nations General Assembly. It aims to promote the rights and well-being of persons with disabilities in all spheres of society and development, and to increase awareness and disability inclusion in every aspect of political, social, economic and cultural life. Spark Women in STEM Profile: ADP's CTO, Urvashi Tyagi At Urvashi Tyagi's first job after college, there were no other women in the company. None. ADP's Chief Technology Officer knows first-hand how challenging the path can be for a woman in STEM. Spark Girls Can Do Anything Inclusion, Culture, Women in STEM This inspirational woman in STEM lives by a four-word personal mantra: girls can do anything. Spark How to select, gather, clean, and test data for machine learning systems Machine Learning, Artificial Intelligence, Data Science It's not enough to have a lot of data and some good ideas. The quality, quantity and nature of the data is the foundation for using it effectively. At ADP, we believe that our diversity fuels innovation and benefits our associates, clients, and communities. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, or protected veteran status and will not be discriminated against on the basis of disability.

Keywords: ADP Brazil Labs, Alpharetta , Director, SRE/DevOPS, Executive , Alpharetta, Georgia

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