Director, Integration Partnerships

Company: CO-OP Financial Services
Location: Alpharetta
Posted on: April 6, 2021

Job Description:

US-GA-Alpharetta
US-TX-AustinReq No. 2020-7154Category ManagementType Full-TimeThe Opportunity

We are seeking a talented Director of Integration Partnerships, to identify, evaluate, execute partnerships and lead product integrations with vendors that participate in Credit Union payment ecosystem. The Director, Integration Partnerships executes and manages partnerships that add strategic value to CO-OP and Credit Union business. This is a role with broad scope and fit for an individual comfortable with both building strategy and driving execution. Responsibilities include managing a small team of product professionals, product assessments, business case creation, business requirements, operating model, product positioning/commercialization, competitive analysis, product integration, market launch, and ongoing product & partnership lifecycle management.

• This position is fully-remote. That means we are open to talent across the country and the person in this position will be able to continue working remotely even after we transition back into our physical office locations
  
  What You Can Look Forward to
  
  Supervisor Functions and Responsibilities:
  
  • Directs and Manages team of Sr. Product Manager(s).
  • Provides overall direction, coordination, and evaluation of this department.
  • Manages supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Responsibilities include interviewing, hiring, training, and terminating employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
    Essential Functions and Responsibilities:
    
    • Develop a strong understanding of CO-OP's products, solutions, roadmap and the opportunities to drive integration of products in our client's ecosystem through partnerships.
    • Understand the partnership and competitive ecosystem.
    • Define the model for measuring success for each prospective segment and opportunity.
    • Lead and define new processes, refine current processes, and look for ways for CO-OP to continuously streamline product integration and drive growth.
    • End to end business development execution.
    • Creating a strategy and plan to build out a pipeline for long term prospects across the relevant partnership ecosystem.
    • Build strong relationships and collaborate with cross-functional stakeholders across product, engineering, marketing, legal and sales teams.
    • Own and manage external partner relationships focused on meeting partnership timelines and KPIs.
    • Perform quantitative and qualitative analysis as necessary to assess opportunities, make decisions, and influence stakeholders.
    • Prospecting and evaluating various leads to determine how they might fit company goals.
    • Provide regular communications to senior management on partnerships strategy and results.
    • Responsible for reporting risks that are identified to the appropriate team and/or management. Additionally, responsible for managing, monitoring and reporting risks within the scope of your work area, to include, but not limited to Information Security risks.
    • Actively supports our CO-OP culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.
      
      What You'll Need to Succeed
      
      Required Education and Experience:
      
      • Completion of high school, or equivalent.
      • Bachelor's degree and minimum ten years of business development and product experience, at least three years in a product management role, or equivalent training and/or experience.
      • Professional background in strategic and tactical product management.
      • Proven track record and experience in presentation skills to both a large and small group.
      • Proven track record of bringing successful products to market on time.
      • Proven staff management skills in leading resources to a higher and strategic thought process.
      • Previous experience with visualization products (Tableau, QuickSight, PowerBi, etc.).
      • Prior experience and working knowledge of the Big Data tools/platforms (Hadoop, Redshift, etc.).
      • Strong UX and Data Visualization knowledge.
        Essential Knowledge:
        
        • Knowledge of strategic and product development methodologies.
        • Knowledge of strategic planning process.
        • Knowledge of product life cycle management tenets.
        • Knowledge of financial forecasting, creation of budgets and financial justification for product business decisions.
        • Advanced understanding and knowledge of financial services industry, preferably credit unions and payments industry.
        • Knowledge of different product pricing strategies.
        • Knowledge of technical product management.
          Essential Skills and Abilities:
          
          • Demonstrated track record working with product and marketing teams to develop partnerships that deliver growth, benefits for clients and brand positioning of COOP.
          • Exceptional communication and presentation skills.
          • Accomplished presentation skills and comfort level in front of C-level executives.
          • Experience negotiating and closing deals.
          • Demonstrated ability to think strategically about complex issues and make thoughtful recommendations and action plans.
          • Ability to thrive in ambiguity and be highly productive in a fast-paced environment.
          • Strong attention to detail, self-motivation, and a sense of urgency around delivering on goals.
            Preferred Education and Experience:
            
            • Experience in consulting or financial services is a plus.
              
              Why Join CO-OP?
              
              CO-OP is committed to fostering a workplace where every employee feels valued, respected, and connected. We are dedicated to understanding, attracting and engaging a diverse workforce where every employee can live up to their pull potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. You will be part of an organization that focuses on a strong culture and embodies the credit union movement philosophy of People Helping People. CO-OP's commitment to reflecting our own core values and purpose extends beyond how we serve our clients and the products that we deliver.
              
              With more than 35 years of industry leadership, CO-OP Financial Services is the largest, most comprehensive credit union service organization in the nation. CO-OP serves as THE credit union technology engine, bringing payments solutions, engagement services and strategic counsel to help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service.
              
              CO-OP serves more than 3,000 client credit unions, with 60 million debit and credit cardholders, nearly 30,000 surcharge-free ATMs and more than 5,600 shared branches nationwide. Our vast technological ecosystem facilitates more than 6.5 billion transactions every year and equips credit unions of all sizes to deepen member engagement and prosper in the fast-paced world of fintech.
              
              The Perks
              
              
              • Fun, challenging and, collaborative work environment with passionate colleagues that care deeply about the intersection of technology and human-centered financial services.
              • Great Work/Life Benefits - Paid Time Off (PTO), Maternity, Parental, Family Care, Adoption Leave Programs, Community Volunteer Time Off, and 10 Paid Holidays.
              • Health benefits - medical, dental, & vision plus wellness programs and gym reimbursements.
              • 401K with generous company match.
              • Tuition reimbursement. PI133345152

Keywords: CO-OP Financial Services, Alpharetta , Director, Integration Partnerships, Executive , Alpharetta, Georgia