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Project Manager, Service Transformation

Company: Phillips
Location: Alpharetta
Posted on: November 17, 2021

Job Description:

If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance. Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it's not just what we do, it's who we are. We are 80,000, wonderfully unique individuals, with two things in common . An unwavering sense of purpose a nd a relentless determination to deliver on our customers' needs. It's what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most. The world and our customers' needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That's why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.In this role, you have the opportunity to make life better Looking at the challenges the world is facing today Philips' purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you'll be working towards creating a better and fairer future for all. You are responsible forCoordinating with local teams and the global program team to deploy a cloud based, future-proof end to end customer service operations processes.Working closely with our markets, businesses, supporting functions and our Services teams, to manage requirements and deploy new capabilities.Managing complex dependencies across a range of dependent and related projects within our Service Transformation Portfolio and in the wider Philips organization.Translating leadership direction into a program charter and subsequently into project charters and comprehensive plans.Leading the project team to deliver on project and program objectives.Working with suppliers, related teams and supporting functions to resource projects for success.Following set standard project methodologies to ensure delivery of a complete package considering all Philips Excellence elements (processes/systems, people, capabilities/learning, performance and structure).You are a part of The Service and Solutions Transformation Office, a new team bringing together all Service/solutions related projects under a coordinated portfolio. You will join a team of Transformation Specialists, whose focus will be to ensure proper landing and sustained adoption of Project deliverables within the receiving organizations.To succeed in this role, you should have the following skills and experienceBachelor's degree (required), Masters degree (preferred)5+ years of experience in program or project management, setting goals and leveraging strong communication skills to motivate a multi-disciplinary and global teamPMP Certified Project Manager (strongly preferred)Experience and understanding of service delivery processes and related IT toolsExperience in building new program/project teams, creating shared goals and delivering project objectives through a structured planA solution focused project leader with an aptitude to deliver results while managing the complexity and ambiguity which comes with a large organizationUS work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.In return, we offer you The opportunity to have a high degree of autonomy, while leading global transformation projects of varied size and scope. You will be making worldwide change and impacting global markets.How we work at Philips There are three core ways that define our ways of working - embracing flexibility, being at our best, and impactful collaboration . We believe this enables us to deliver an outstanding experience to our customers and create the best place to work for people who share our passion. We know just how important direct interactions are and work is more engaging when we are more frequently face-to-face, and that we experience better collaboration which drives innovation. While we have many different types of roles across Philips most require a combination of in-person collaboration with colleagues and partners, usually at a Philips location, and individual focus time, which can be done remotely.Why should you join Philips? Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.Visit our careers website to explore what it's lik e working at Philips , read stories from ou r employee blog , find information about ou r recruitment process a nd answers to som e frequently asked questions . It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person's relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws. As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Equal Employment and Opportunity Employer/Disabled/Veteran #LI-PH1Contact If you forgot your password, you can click the Forgot Password button on the Sign In screen to reset it.by Jobble

Keywords: Phillips, Alpharetta , Project Manager, Service Transformation, Executive , Alpharetta, Georgia

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