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Policy and Regulatory Change Program Manager

Company: Wells Fargo
Location: Alpharetta
Posted on: May 6, 2022

Job Description:

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.About this role:Wells Fargo is seeking a Policy and Regulatory Change Program Manager in Consumer Lending as a part of Card, Retail and Merchant Services.Learn more about the career areas and lines of business at In this role, you will:

  • Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives
  • Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate
  • Review strategic approaches and effectiveness of support function and business performance
  • Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations
  • Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans
  • Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives
  • Influence, guide and lead less experienced Strategy and Execution staff within the groupRequired Qualifications, US:
    • 5+ years of Management Consulting, Strategy Consulting, or Business Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:
      • Demonstrated experience in payments, more specifically Merchant Services
      • Demonstrated experience in Policy and Regulatory Change Management
      • Knowledge and understanding of risk management
      • Strong process and project management skills; prior experience with planning and execution
      • Ability to manage initiatives involving process improvement
      • Demonstrated experience managing change through influence versus authority
      • Ability to identify risks and propose mitigation plans
      • Ability to influence and collaborate at all internal organizational levels
      • Ability to prepare and present senior level communications; advanced skills in excel, PowerPoint, Word
      • Ability to present complex material in a digestible, consumable manner to all levels of management
      • Ability to identify risks and propose mitigation plans
      • Experience with strategy development and implementation
      • Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals
      • Ability to identify inefficiencies, opportunities to streamline business processes, and implement change
      • Ability to research, analyze, document, and present organizational metrics that drive business decisions
      • Ability to assess issues, make quick decisions, implement solutions, and influence change
      • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
      • Ability to multitask efficiently while paying close attention to detail
      • Capable to deliver high quality output
      • A BS/BA degree or higherJob Expectations:
        • Lead frontline business policy and regulatory change program within Merchant Services
        • Ability to collaborate across key stakeholders to assess policy and/or regulatory applicability to Merchant Services and extrapolate business impact
        • Facilitate cross functional impact assessment of change across stakeholders
        • Develop comprehensive action and implementation plans
        • Deliver business level reporting, reviewing for purposes of monitoring implementation plans, escalation of off track plans and manage governance
        • Identify observations, themes and trends acting as an advisor to frontline teams.
        • Develop risk mitigation strategies for complex and highly integrated business specific risksJob Locations:
          • 2520 Northwinds, Pkwy, Alpharetta, GA 30009
          • 1150 W Washington Street, Tempe, AZ 85281
          • 2200 Concord Pike, Wilmington, DE 19803
          • 301 S Tryon Street, Charlotte, NC 28282
          • 90 S. 7TH Street Minneapolis, MN, 55402 Required locations listed above. Relocation assistance is not available for this position .
            We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Keywords: Wells Fargo, Alpharetta , Policy and Regulatory Change Program Manager, Executive , Alpharetta, Georgia

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