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VP, National Accounts Leader

Company: Synchrony Financial
Location: Alpharetta
Posted on: May 8, 2022

Job Description:

Job Description: Role Summary/Purpose: The successful incumbent will report directly to the VP, Client Relations - Dental to increase CareCredit usage and future growth focusing on large dental support organization accounts. - This individual will have direct responsibility for managing a team of National Account Managers (NAMs) focused specifically on the Dental market, as well as coordinate closely with the field and inside sales organizations in Health & Wellness to ensure a harmonized coverage model across the respective channels in the Dental market. The role will cultivate and maintain relationships with partners, key stakeholders and strategic accounts while working cross functionally to execute mid market and large client initiatives as well as other cross business activities that advance the CareCredit Dental business. This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We're proud to offer you choice and flexibility. This role requires COVID-19 vaccination unless you are granted a medical, religious or state law accommodation/exemption. Essential Responsibilities:

  • Manage a team of National Account Managers (NAM) to ensure the execution of large dental client sales initiatives, metrics and growth targets.
  • Coach/mentor team through holding one on ones and co-traveling, to motivate, evaluate and drive performance measures
  • Work with market specific industry stakeholders to drive usage within the Dental industry.
  • Ensure all contractual obligations are being met.
  • Strengthen partnerships with existing associations by working with existing Health & Wellness teams of partners, associations and consultants to drive continued utilization, purchase volume and cardholder applications.
  • Develop and implement goals, strategies, tactics and "best practices" devised at the corporate level to increase activation and utilization of the CareCredit card.
  • Leverage field sales teams (Practice Development Managers) to drive portfolio usage and increase sales within the Dental market.
  • Work with various departments including marketing, credit, finance and operations to develop materials and systems to increase portfolio usage at the corporate client level
  • Identify customer CTQs & lead cross functional business teams to deliver; Monitor progress to goals & proactively identify areas of opportunity.
  • Provide value added analysis and reporting to evaluate and drive growth in usage.
  • Lead corporate complaints to resolution and communicate to HQ.
  • Participate in monthly operating & portfolio performance reviews.
  • Assess key portfolio performance metrics to determine optimal growth strategies. Utilize data to contribute to the overall growth strategy.
  • Partner with Underwriting/Finance to facilitate pricing reviews and negotiate contract renewals, amendments and IRSC approvals when necessary.---
  • Perform other duties and/or special projects as assigned Qualifications/Requirements:
    • Bachelor's Degree or in lieu of a Bachelor's degree 7+ years of experience in the Financial Services
    • 7+ years of sales/marketing experience with a proven track record of results.
    • 5+ years of demonstrated experience in effective people management, leading and developing a team to execute performance results, drive accountability and motivate individuals for success.
    • Minimum of 5yrs prior large corporate accounts or strategic account management experience calling on senior levels and C-level executives.
    • Minimum of 5yrs experience in delivering formal communications to either senior business leaders or key external business partners.
    • Strong Influencing, Negotiation and Project Management skills
    • Ability to travel (50 %+) overnight and some weekend travel.---
    • Location: Remote anywhere USA Desired Qualifications:
      • MBA or advanced degree
      • Dental Industry experience, including in-depth knowledge of the marketplace. -
      • Analytical thinker with excellent communication, training skills and presentation skills.
      • Strong business/industry acumen.
      • Demonstrated prior experience involving contract negotiations, competitive pricing, business planning and P&L management.
      • Strong marketing, creative and analytic skills.
      • Proven ability to influence corporate decision makers; strong negotiating skills.
      • Ability to demonstrate innovation and creative approaches to business needs.
      • Proven ability to work remotely and independently. Eligibility Requirements:
        • You must be 18 years or older
        • You must have a high school diploma or equivalent
        • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
        • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
        • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. - Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. - Employees, level 8 or greater, must have at least 24 months' time in position before they can post. - All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. - We will not sponsor individuals for employment visas, now or in the future, for this job opening. - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. - Reasonable Accommodation Notice:
          • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
          • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. - - Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time. The salary range for this position is 100,000.00 - 200,000.00 USD Annual Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible. Grade/Level: 13 Job Family Group:Sales

Keywords: Synchrony Financial, Alpharetta , VP, National Accounts Leader, Executive , Alpharetta, Georgia

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