VP, National Accounts Leader
Company: Synchrony Financial
Location: Alpharetta
Posted on: May 8, 2022
Job Description:
Job Description: Role Summary/Purpose: The successful incumbent
will report directly to the VP, Client Relations - Dental to
increase CareCredit usage and future growth focusing on large
dental support organization accounts. - This individual will have
direct responsibility for managing a team of National Account
Managers (NAMs) focused specifically on the Dental market, as well
as coordinate closely with the field and inside sales organizations
in Health & Wellness to ensure a harmonized coverage model across
the respective channels in the Dental market. The role will
cultivate and maintain relationships with partners, key
stakeholders and strategic accounts while working cross
functionally to execute mid market and large client initiatives as
well as other cross business activities that advance the CareCredit
Dental business. This position is remote, where you have the option
to work from home. On occasion we may request for you to commute to
our nearest office for in person engagement activities such as team
meetings, training and culture events. To ensure the safety of our
colleagues and communities, we require employees who come together
in-person to be fully vaccinated. We're proud to offer you choice
and flexibility. This role requires COVID-19 vaccination unless you
are granted a medical, religious or state law
accommodation/exemption. Essential Responsibilities:
- Manage a team of National Account Managers (NAM) to ensure the
execution of large dental client sales initiatives, metrics and
growth targets.
- Coach/mentor team through holding one on ones and co-traveling,
to motivate, evaluate and drive performance measures
- Work with market specific industry stakeholders to drive usage
within the Dental industry.
- Ensure all contractual obligations are being met.
- Strengthen partnerships with existing associations by working
with existing Health & Wellness teams of partners, associations and
consultants to drive continued utilization, purchase volume and
cardholder applications.
- Develop and implement goals, strategies, tactics and "best
practices" devised at the corporate level to increase activation
and utilization of the CareCredit card.
- Leverage field sales teams (Practice Development Managers) to
drive portfolio usage and increase sales within the Dental
market.
- Work with various departments including marketing, credit,
finance and operations to develop materials and systems to increase
portfolio usage at the corporate client level
- Identify customer CTQs & lead cross functional business teams
to deliver; Monitor progress to goals & proactively identify areas
of opportunity.
- Provide value added analysis and reporting to evaluate and
drive growth in usage.
- Lead corporate complaints to resolution and communicate to
HQ.
- Participate in monthly operating & portfolio performance
reviews.
- Assess key portfolio performance metrics to determine optimal
growth strategies. Utilize data to contribute to the overall growth
strategy.
- Partner with Underwriting/Finance to facilitate pricing reviews
and negotiate contract renewals, amendments and IRSC approvals when
necessary.---
- Perform other duties and/or special projects as assigned
Qualifications/Requirements:
- Bachelor's Degree or in lieu of a Bachelor's degree 7+ years of
experience in the Financial Services
- 7+ years of sales/marketing experience with a proven track
record of results.
- 5+ years of demonstrated experience in effective people
management, leading and developing a team to execute performance
results, drive accountability and motivate individuals for
success.
- Minimum of 5yrs prior large corporate accounts or strategic
account management experience calling on senior levels and C-level
executives.
- Minimum of 5yrs experience in delivering formal communications
to either senior business leaders or key external business
partners.
- Strong Influencing, Negotiation and Project Management
skills
- Ability to travel (50 %+) overnight and some weekend
travel.---
- Location: Remote anywhere USA Desired Qualifications:
- MBA or advanced degree
- Dental Industry experience, including in-depth knowledge of the
marketplace. -
- Analytical thinker with excellent communication, training
skills and presentation skills.
- Strong business/industry acumen.
- Demonstrated prior experience involving contract negotiations,
competitive pricing, business planning and P&L management.
- Strong marketing, creative and analytic skills.
- Proven ability to influence corporate decision makers; strong
negotiating skills.
- Ability to demonstrate innovation and creative approaches to
business needs.
- Proven ability to work remotely and independently. Eligibility
Requirements:
- You must be 18 years or older
- You must have a high school diploma or equivalent
- You must be willing to take a drug test, submit to a background
investigation and submit fingerprints as part of the onboarding
process
- You must be able to satisfy the requirements of Section 19 of
the Federal Deposit Insurance Act.
- New hires (Level 4-7) must have 9 months of continuous service
with the company before they are eligible to post on other roles. -
Once this new hire time in position requirement is met, the
associate will have a minimum 6 months' time in position before
they can post for future non-exempt roles. - Employees, level 8 or
greater, must have at least 24 months' time in position before they
can post. - All internal employees must consistently meet
performance expectations and have approval from your manager to
post (or the approval of your manager and HR if you don't meet the
time in position or performance expectations). Legal authorization
to work in the U.S. is required. - We will not sponsor individuals
for employment visas, now or in the future, for this job opening. -
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, or veteran status. -
Reasonable Accommodation Notice:
- Federal law requires employers to provide reasonable
accommodation to qualified individuals with disabilities. Please
tell us if you require a reasonable accommodation to apply for a
job or to perform your job. Examples of reasonable accommodation
include making a change to the application process or work
procedures, providing documents in an alternate format, using a
sign language interpreter, or using specialized equipment.
- If you need special accommodations, please call our Career
Support Line so that we can discuss your specific situation. We can
be reached at 1-866-301-5627. - - Representatives are available
from 8am - 5pm Monday to Friday, Central Standard Time. The salary
range for this position is 100,000.00 - 200,000.00 USD Annual
Salaries are adjusted according to market in CA and Metro NY and
some positions are bonus eligible. Grade/Level: 13 Job Family
Group:Sales
Keywords: Synchrony Financial, Alpharetta , VP, National Accounts Leader, Executive , Alpharetta, Georgia
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