Product Manager, Omnichannel

Company: Fiserv
Location: Alpharetta
Posted on: May 12, 2022

Job Description:

What does a great Product Manager - Omnichannel do?You will be responsible for conception through end of life ownership for a specific product line or product features, including product management, product development and business development.Using your payments expertise you'll expand Fiserv digital business with compelling new products, and tools that enable a wide range of partners to build value-added solutions on the Fiserv payment platform.To be successful in this role, you must have an ability to think strategically while also maintaining close attention to details. You understand the current landscape of payment industry players including issuers, acquirers, processors, gateway providers, ISOs, and payment networks. You're able to synthesize market trends, customer demands, and company strategy into a roadmap for your product area. In addition, you consistently apply good judgement and data to weigh trade-offs as you evolve your roadmap. You are familiar with payment rules and practices in multiple major countries around the world. You also have deep experience with web and mobile SDK APIs, as well as working with developers. You are able to interpret complex industry standards, and can write detailed user stories and requirements. You have well-honed communications skills, and are comfortable presenting to executives, customers and developers.As a Product Manager - Omnichannel, you can look forward to:Product Management:--- Imagine, define and document product vison, requirement and effectively communicate to management, business and technical staff.--- Manage, track and report product line or product feature performance throughout its lifecycle including product strategy, product planning and issue prioritization.--- Coordinate product priority decisions in concert with cross-functional teams.--- Coordinate internal and external product communication and information across product line and partner organizations.Product Development:--- Manage product development process inclusive of product commercialization tasks required to bring product to market.--- Manage product development and improvements including road map and statement of direction across product line.--- Establish and maintain awareness and understanding of customer and market needs.Business Development:--- Develop business cases to support new product recommendations.--- Manage issues throughout the product development process including problem identification, root cause analysis, and partner communication.--- Act as a primary negotiator between internal departments and clients to resolve issues.--- Serve as product expert and liaison to Sales.--- Consumer interface in the education and enrollment of consumers into the new product programs.--- Represent Fiserv and the product at industry and community events.--- Decisions have direct impact on the end result of the business unit.--- Frequent contact with internal and external customers.Basic qualifications for consideration:--- Minimum 6 years of experience in Technical Operations, Project Management or Product Management--- Knowledge and experience in building Omnichannel product, card present POS product, solutions for enterprise merchants--- Prior experience in negotiations, vendor and/or project management.--- High School graduate/GEDPreferred qualifications for consideration:--- Bachelor's degree in related field--- 6+ years' payments industry knowledge (for example, ISO/Nexo standards, EMV, Encryption/Tokenization concepts)--- In-depth knowledge of card brand regulations, including PCI To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.Life moves fast. And as it does, we know most people aren't thinking about "financial services" But we are.We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.We're Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company's approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE--- 500 company and one of FORTUNE Magazine World's Most Admired Companies, we are committed to excellence and purposeful innovation.We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT).Fiserv is an Equal Opportunity Employer/Disability/Vet.

Keywords: Fiserv, Alpharetta , Product Manager, Omnichannel, Executive , Alpharetta, Georgia