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Assistant Studio Manager

Company: Honors Holdings, LLC
Location: Alpharetta
Posted on: May 14, 2022

Job Description:

Job DescriptionOrangetheory Fitness- MiltonHonors Holdings LLC is a leading franchisee and operator of Orangetheory Fitness studios with over 130+ locations in Georgia, Tennessee, South Carolina, Washington, Oregon, Nevada, Pennsylvania, Kansas, Virginia, DC, New York, Massachusetts, and Rhode Island. Orangetheory Fitness is a scientifically designed, one-of-a-kind group personal training, interval fitness concept. Led by highly skilled coaches, each Orangetheory Fitness workout incorporate endurance, strength and power elements through a variety of equipment including treadmills, rowing machines, TRX suspension training and free weights.As Assistant Studio Manager, you will be responsible for creating a positive, high energy, and respectful OTF studio environment. You are the front line of defense for the Studio Manager. You are responsible for driving sales and personally delivering and coaching the studio team on critical business measures such as Intros Booked, New Joins, Upgrades, Cancels, Winbacks and Freezes. Assistant Studio Manager duties and responsibilities include but are not limited to:

  • Begin shift by analyzing upcoming classes and tasks for the day and setting the team up to win.
  • Deliver individual sales goals and manage and motivate the team to deliver their target.
  • Maintain a clean and safe studio for members and team.
  • Ensure that all Leads are being properly followed up on by team members to book intro class in a timely manner using the OTF communication protocol.
  • Manage Declined auto-pays and follow up with expiring credit cards.
  • Follow up on Missed Guests and work towards getting them back in the studio.
  • Process Freezes/Terminations in a timely manner along with sending proper email communication to member.
  • Ensure that all classes on shift have been reconciled properly and pre-plan for next days classes.
  • Attend weekly leadership meetings with SM, HC, and other ASMs.
  • Act as the point of reference for any member or general issues/concerns that may arise while the Studio Manager is not present and report back to Studio Manager to discuss next steps.
  • Train and educate SAs for success using the given training program implemented by your studio manager while adhering to the OTF model.
  • Assist Studio Manager with studio marketing and community outreach.
  • Assist Studio Manager in planning and leading monthly team meetings and Sales focused meetings. BenefitsHonors Holdings LLC offers all full-time employees major medical benefits, long-term & short-term disability and life insurance options. All employees are also granted a free Orangetheory membership and receive discounts on merchandise & apparel. To go the extra mile, Honors Holdings LLC is the only Orangetheory franchise owner to partner with Cooleaf, an employee incentive program that awards employees with points they can redeem for real gift cards via instant download. Merchants include but are not limited to Amazon, Target, Starbucks, Chipotle, Whole Foods and more!

Keywords: Honors Holdings, LLC, Alpharetta , Assistant Studio Manager, Executive , Alpharetta, Georgia

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