Director, NA Renewals, Enterprise Computing Solutions

Company: Arrow Electronics, Inc.
Location: Alpharetta
Posted on: May 14, 2022

Job Description:

Position:Director, NA Renewals, Enterprise Computing SolutionsJob Description:What You'll Be Doing:This leadership position will focus on the complex renewals business across multiple ECS suppliers. Directs customer sales support, overseeing process establishment and execution to support sales order receipt, booking, tracking sales shipments, delivery, billing and backlog activities. Reviews internal sales reports, including order status, resolution of customer order issues using Arrow's Customer Retention Management (CRM) system and the return materials authorization (RMA) process.Ensures escalated operational related issues including vendor concerns, contract reviews, new programs are delivering required results.Directs the assignment and design of new processes for special services and customer support program. Review market research ongoing to ensure profit margin targets are met.Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Ensure that hiring, training and development of management staff meet the competencies required in sales support.What we are looking for:Typically requires a minimum of 15 years of related experience with a 4 year degree; or 12 years and an advanced degree; or equivalent experience.What's In It For You:At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.Medical, Dental, Vision Insurance401k, With Matching ContributionsPaid Time OffHealth Savings Account (HSA)/Health Reimbursement Account (HRA) OptionsGrowth OpportunitiesShort-Term/Long-Term Disability InsuranceAnd more!Annual Hiring Range/Hourly Rate:$145,800.00 - $220,000.00Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location:US-CO-Denver, Colorado (Panorama Arrow Building)Time Type:Full timeJob Category:Business SupportEEO Statement:Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)Arrow COVID-19 Vaccination Policy:Arrow requires all new employees in the United States to provide proof of full COVID-19 vaccination prior to beginning work, except where prohibited by law.

Keywords: Arrow Electronics, Inc., Alpharetta , Director, NA Renewals, Enterprise Computing Solutions, Executive , Alpharetta, Georgia