Director, NA Renewals, Enterprise Computing Solutions
Company: Arrow Electronics, Inc.
Location: Alpharetta
Posted on: May 14, 2022
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Job Description:
Position:Director, NA Renewals, Enterprise Computing
SolutionsJob Description:What You'll Be Doing:This leadership
position will focus on the complex renewals business across
multiple ECS suppliers. Directs customer sales support, overseeing
process establishment and execution to support sales order receipt,
booking, tracking sales shipments, delivery, billing and backlog
activities. Reviews internal sales reports, including order status,
resolution of customer order issues using Arrow's Customer
Retention Management (CRM) system and the return materials
authorization (RMA) process.Ensures escalated operational related
issues including vendor concerns, contract reviews, new programs
are delivering required results.Directs the assignment and design
of new processes for special services and customer support program.
Review market research ongoing to ensure profit margin targets are
met.Selects, develops, and evaluates personnel to ensure the
efficient operation of the function. Ensure that hiring, training
and development of management staff meet the competencies required
in sales support.What we are looking for:Typically requires a
minimum of 15 years of related experience with a 4 year degree; or
12 years and an advanced degree; or equivalent experience.What's In
It For You:At Arrow, we recognize that financial rewards and great
benefits are important aspects of an ideal job. That's why we offer
competitive financial compensation, including various compensation
plans, and a solid benefits package.Medical, Dental, Vision
Insurance401k, With Matching ContributionsPaid Time OffHealth
Savings Account (HSA)/Health Reimbursement Account (HRA)
OptionsGrowth OpportunitiesShort-Term/Long-Term Disability
InsuranceAnd more!Annual Hiring Range/Hourly Rate:$145,800.00 -
$220,000.00Actual compensation offer to candidate may vary from
posted hiring range based upon geographic location, work
experience, education, and/or skill level. The pay ratio between
base pay and target incentive (if applicable) will be finalized at
offer. Location:US-CO-Denver, Colorado (Panorama Arrow
Building)Time Type:Full timeJob Category:Business SupportEEO
Statement:Arrow is an equal opportunity employer. All applicants
will be considered for employment without attention to race, color,
religion, gender, age, sexual orientation, gender identity,
national origin, veteran or disability status. (Arrow EEO/AAP
policy)Arrow COVID-19 Vaccination Policy:Arrow requires all new
employees in the United States to provide proof of full COVID-19
vaccination prior to beginning work, except where prohibited by
law.
Keywords: Arrow Electronics, Inc., Alpharetta , Director, NA Renewals, Enterprise Computing Solutions, Executive , Alpharetta, Georgia
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