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Resident Care Director

Company: Ivy Hall
Location: Alpharetta
Posted on: August 3, 2022

Job Description:

Hours: Mon-Fri 9:00 am - 5:00 pm / LPN's eligiblePOSTION SUMMARY:The purpose of this position is to coordinate, lead and direct the care and services provided to residents by nursing assistants, med techs and other professionals or paraprofessionals. May also provide direct resident care as required.EDUCATION REQUIREMENTS:LPN with unencumbered license. EXPERIENCE REQUIREMENTS:Experience in Assisted Living/Long Term Care preferred.JOB KNOWLEDGE:Demonstrated ability to perform basic patient care functions; knowledge of safety and infection control principles, basic medical terminology and basic computer data entry skills, along with ability to manage and lead others. DUTIES OF POSITION:Customer ServicePresent a professional image: Exhibits a manner that is cordial and respectful. Conservative, appropriate dress and good personal hygieneCommunicate effectively: Timely, attentive, respectful, and clear communication whether verbal, written or body language. Displays control and calmness in all situationsMaintain privacy and confidentiality: Respecting others' rights, shares only what others need to know and in only appropriate places, not in public areas or near others without a need to knowAnticipate needs, demonstrate initiative, and strive to exceed expectations: Empathize with those who are in need. Seek ways to be helpful to residents, visitors, and the Premier community. Provide superior service by focusing on our customersBe an ambassador for your organization: Be positive and caring as a representative of the CompanyBe a team player: Support your fellow employees; share your time and talents; be respectful and helpful. Welcome the new member of the department/ unitKnow the organization: Seek information; share it with others; always be a resource. Know who is responsible for each area of the Company with whom interaction is neededAssume responsibility for cleanliness: Observe all rules regarding eating. Leave all areas clean and neat. Promote safetyTake ownership of complaints: Listen with genuine sincerity, apologize, resolve or report complaint to someone who can resolve the complaintCelebrate Success: Acknowledge your own as well as others' successes. Be proud!! Participate in departmental or organizational activitiesMission and ValuesShows compassion for others and commitment to helping those who needs assistanceFollows compliance program, is sensitive to ethical and compliance issues and appropriately addresses such issuesQuality of WorkUses integrity, good judgment and problem solving skills in making decisionsProduces high quality documentation as evidence by the following:Supervise and evaluate all direct resident care and initiate corrective action as necessaryTake appropriate action to assure adequate staffing to meet residents needsCoordinate nursing assistants' time schedulesCoordinate resident care provided by nursing assistantsReport residents' needs and concerns to a licensed nurse, physician and/or Executive Director as appropriateOrient newly hired nursing assistantsAssure that nursing assistants complete assignments on time, completely and accuratelyParticipate in the employee evaluation process by providing information on the performance of Nursing AssistantsSupervise prompt response to resident calls for assistanceIdentify resident needs and initiate corrective action as necessary and/or seek assistance of a licensed nurseAssume responsibility for compliance with federal, state and local regulations within the assigned unitParticipate in the care planning process as assignedAssist nursing assistants with facility procedures for admission, discharge and transfer of residentsConsistently work cooperatively with residents, residents' representatives, facility staff, physicians, consultant personnel and ancillary service providersSupervise ordering, stocking and efficient use of resident supplies by nursing assistantsPerform all other duties as assigned by ManagementTakes steps necessary to produce excellent work in any task or job that is assigned

Keywords: Ivy Hall, Alpharetta , Resident Care Director, Executive , Alpharetta, Georgia

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