Quality Assurance Engineering Manager

Company: Fiserv
Location: Alpharetta
Posted on: August 4, 2022

Job Description:

Fiserv's Commerce Hub team has a Quality Assurance Engineering Manager opportunity is to ensure that the delivery is of the best quality, predictable and consistent.Built to deliver innovation through simple, fast integrations, the Commerce Hub is the most powerful omnichannel platform. With developer-friendly, flexible communication standards, unified APIs, and pre-certified integrations the Commerce Hub reduces development time and accelerates speed to market.A true single-entry point and intelligent orchestration layer means you now have access to the latest, most popular commerce experiences through your existing infrastructure. With less ongoing maintenance and fewer operational costs, you can focus on creating new ways for consumers to discover and interact with you.Responsibilities:A Quality Assurance Manager will work on managing Functional, Integration and Regression testing, independently with senior management and technical groups globally.Utilization of business, functional and/or technical expertise is needed to effectively develop and execute the test strategy and planning activities.Functional: Ensure formal test plans are developed and reviewed with all stakeholders to ensure the delivery of quality software applications. Lead and participate in test planning and quality review sessions. Oversee the writing of test cases/scripts. Testing may include application, network, system, regression, and user acceptance testing. Participate in daily calls as needed for ensuring appropriate hands on testing.Technical: Engage in activities to include planning, design, scripting, execution, debugging and reporting tasks. Monitor and execute automation test activities for large sized projects. Work with Technical and Business groups to define the scope of testing required. Research new tools and testing approaches and executes upon/monitoring the implementation of such items. Post test execution activities, include error debugging, reporting needs and internal and external communications.Basic Qualifications for Consideration:

• 10+ years of previous senior program or product management and/or relevant consulting or military experience
• Bachelor s Degree or equivalent work experience and/or Certifications
• Extensive knowledge of information systems elements (hardware, software, and network) and their application to business functions/processes.
• Knowledge of testing tools, database concepts and MS Office.
• Firm understanding of the Software Development Life Cycle and methodologies such as Agile /Scrum.
• Hands on experience testing APIs, RESTful/JSON web services.
• Must have test automation experience using tools such as QTP/UFT, JMeter, Selenium Web Driver/TOSCA
• Informed and cognizant of the key processes in the business and the business rules that impact the development and/or implementation of information systems.
• Drive continuous improvement through all processes, including but not limited to, team standards, test planning, resourcing and test execution, as well as debugging, metric collection, and reporting.Preferred Skills, Experience, and Education:
  • Experience with payment industry applications a plus.
  • Merchant Payment Processing authorizations at either point-of-sale or Card-Not-Present (eCommerce/digital), clearing & settlement systems, merchant on-boarding, merchant reporting, fraud/security analytics.
  • Payment Processing for Financial Institutions, specifically for debit cards, loans and/or credit card systems (new accounts, plastics, letters, notifications, preferences, parameter controls, payments, sales, account updates, memos, rewards, fraud, statements, collections, authorizations, chargebacks/retrievals, merchants, settlement, etc.) Financial services with high-volume, large-scale processing and reporting.Who We Are:As Global Business Solution QA team our primary testing coverage includes functional and regression testing of our Gateway Services products. Additional responsibilities include automation of initial manual scripting, performance testing, testing tools support and reporting of test metrics. We leverage leading technologies and processes to achieve comprehensive test coverage and release level reporting. Our products range from internal-facing as well as end consumer facing or business-oriented applications.Fiserv is an equal opportunity employer! Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

Keywords: Fiserv, Alpharetta , Quality Assurance Engineering Manager, Executive , Alpharetta, Georgia