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IT Product Manager

Company: Foxit Software, Inc
Location: Alpharetta
Posted on: March 19, 2023

Job Description:

Foxit is remaking the way the world interacts with documents through advanced PDF technology and tools. We are a leading global software provider of fast, affordable, and secure PDF solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia. For more information, please visit https://www.foxit.com.

In this Product Manager role, you will be an integral part of a cross-functional team that is driving significant change of Foxit's information systems and business practices through the implementation of a new global ERP system that will revolutionize the way Foxit does business. Your ability to interface with and understand the needs of the business team and translate those needs into product requirements for technical teams will be critical to the success of the projects you are involved in and will see you play a key role in Foxit's digital transformation journey.

As an equal parts business & technical savvy person you will be comfortable engaging with key stakeholders from the Finance, Sales, Marketing, Customer Service, and Operations teams, and smoothly help to shape the continuous improvements of Foxit's business supporting information systems through diligently maintained product vision & strategy plans, roadmaps, and backlogs focused on key mission objectives.

This position is a hands-on product management role responsible for owning the PM relationship with the business teams located in the US and Europe.

Job Functions

---Guide story creation (inc. defining business value and the work that needs to be done) and translate business requirements into product requirements and product requirements into epics and stories, with appropriate work breakdown and acceptance criteria.

---Represent key stakeholders during sprint planning and prioritization, lead sessions to de-risk work, and get stories ready for engineering teams.

---Provide feedback on team WIP and status to key stakeholders, review feedback from product users and internal stakeholders.

---Demonstrate a bias toward action and show a willingness to roll up your sleeves and get hands-on evaluation and QA when needed.

---Interface with the engineering team to understand and articulate feedback, requirements, and change management.

---Engage with partners, consultants, and third-party implementation teams during key implementation and upgrade projects (e.g. Oracle NetSuite, Salesforce CPQ, Avalara, etc.)

---Work closely with Information System engineering, R&D engineering, and business teams to execute and track progress of project milestones and product releases.

---Talk to Foxit employees and external partners to understand customer use cases, business cases, and customer journey analysis.

---Interact with Sales, Marketing, and Customer Service teams to analyze the customer journey and find areas to improve the customers' experience when engaging with Foxit.

---Develop business plans and analysis for management.

---Develop IT product strategy and research to define short, medium, and long-term roadmap.

Required Qualifications / Experiences

---5+ years' experience in product management and experience with project management.

---Experience in large ERP implementations and extra points if experienced with Oracle NetSuite, Salesforce CPQ, and Avalara.

---Leadership, accountability, and ownership. Takes full ownership of assigned products and holds themselves accountable for the performance of the product(s).

---Strong written and verbal communication skills; listens and shares information.

---Strategic and tactical. Helps builds a well-thought-out product roadmap and executes the roadmap accordingly.

---Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals.

---Strong facilitation, prioritization, and influencing skills.

---Strong customer empathy. Passionate about customers and solving their problems and discovering unmet needs. Your customers are Foxit employees and external partners.

---Comfortability with independent decision-making.

---Ability to establish authentic, productive relationships across different business functions and within business unit.

---Ability to see challenges as opportunities and lead by the "Everything is possible" attitude

---Curious and eager to succeed.

---Results Driven. Consistently achieves results, even under tough circumstances

---Interpersonal Savvy. Relates openly and comfortably with diverse groups of people

---Manages Ambiguity. Operates effectively, even when things are not certain, or the way forward is not clear.

---Metrics and data-driven. Tracks product data, create metrics, and defines success criteria for new projects, features, and enhancements. Monitors product performance

---Technical expertise. Possesses the technical acumen to perform the role successfully.

Foxit Software Inc. offers a comprehensive benefits package including 401(k) plus company match, paid holidays, PTO, sick days, medical, dental, vision, FSA, EAP, Life/AD&D, LTD, and voluntary life insurance.

Salary range in the US for this full-time role: $90,000 to $130,000 plus a discretionary 10% bonus.

Please note that our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

The compensation details listed in US role postings reflect the base salary only and do not include bonuses, or benefits.

For US candidates: Foxit Software Inc. participates in E-Verify in GA and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Foxit is a progressive, open-minded meritocracy. What you're capable of matters, the rest doesn't. (We're an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.)

For US candidates: Foxit Software Inc. participates in E-Verify in GA and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Foxit is a progressive, open-minded meritocracy. What you're capable of matters, the rest doesn't. (We're an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.)

#LI-Remote

The role description doesn't fit 100%? But you have the feeling that Foxit could give your career a boost? Let's talk anyway and tell us your story! We are still growing, and some job profiles are not written yet!

Foxit is a progressive, open-minded meritocracy. What you're capable of matters, the rest doesn't. (We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.)

For US Positions: Being authorized to work in the U.S. is a precondition of employment. Foxit Software will not sponsor applicants for work visas.

Keywords: Foxit Software, Inc, Alpharetta , IT Product Manager, Executive , Alpharetta, Georgia

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