Business Development Director, CSS

Company: Travelers Canada
Location: Alpharetta
Posted on: September 17, 2023

Job Description:

Business Development Director, CSS page is loaded Business Development Director, CSS Apply remote type Hybrid locations TX - Richardson TX - Houston GA - Alpharetta time type Full time posted on Posted 30+ Days Ago job requisition id R-28626 Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category UnderwritingCompensation OverviewThe annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.Salary Range$120,400.00 - $198,700.00 Target Openings 1 What Is the Opportunity? The position reports to the Vice President, National Accounts and is responsible for the execution of industry leading sales strategies for Travelers' claim management services; initiating and developing effective sales relationships with prospects, distribution resources, risk managers and internal colleagues in National Accounts, Claim, Risk Control and Operations. The Sales Executive is the lead for obtaining new business prospects, screening for opportunity, driving the quote and sales strategy process, and closing the deal within an assigned territory to contribute to the profitable growth of Constitution State Services (CSS).What Will You Do?

• Develop and identify a pipeline of prospects and qualify new business opportunities for claims management services and associated service offerings. This role will create a managed prospects list and will be focused on growing new CSS business opportunities for an assigned territory.
• Build and maintain effective relationships with providers of RFPs including brokers, agents, consultants, self-insured clients, and where the opportunity exists directly with Risk Managers.
• Accountable for getting qualified new opportunities for new business through the RFP process. Prepare quotes and proposals; make compelling presentations to clients and prospects; effectively negotiate with clients and secure an executed claim service agreement/contract.
• Develop and maintain effective relationships with internal resources (Claim, Risk Control, National Accounts, Operations, etc.) to ensure delivery of all related services and a smooth and timely service transition for the client. Jointly responsible for overall service and will intervene as necessary to ensure commitments are fulfilled.
• Perform all functions to support profit, growth and expense management goals.
• Perform other duties as assigned.What Will Our Ideal Candidate Have?
  • Bachelor's degree
  • 5-7 years' sales experience with a TPA service company, including comprehensive knowledge of industry practices and company operations and distribution channels.
  • Interpersonal and effective communication skills and style: Strong verbal, written, presentation, and listening skills.
  • Business Knowledge - Clearly demonstrates knowledge of the TPA services, industry and operations. Understands products, financials, objectives and service requirements. Strong knowledge of competitive market conditions.
  • Confident and has solid sales, influencing and negotiation skills to close a sale. Successful track record of achieving new business targets.
  • Is driven and takes the initiative to recognize opportunities to penetrate new market, takes advantage of all important opportunities to increase market share and takes intelligent risks.
  • Demonstrates marketing skills necessary to achieve established and stretch business goals.
  • Works effectively with all levels and can easily develop, build and maintain internal and external relationships. Develops strong coalitions and networks.
  • Identifies customers' needs and takes appropriate action to meet those needs.
  • Acts with a sense of urgency and has proven time management, planning and organizational skills. Ability to work under pressure and meet deadlines.
  • Understands the business and responds to all related issues, concerns and problems. Makes sound business decisions and takes responsibility for decisions and actions.
  • Develops a high degree of trust through demonstrated personal integrity, ethics and commitment to doing the right things.
  • Experience using various automation tools and systems to effectively support distribution system management and a willingness to learn and use new technology.What is a Must Have?
    • 5 years experience working with a Third Party Administrator or 5 years of brokerage experience placing business with Third Party Administrators.What Is in It for You?
      • Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
      • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
      • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
      • Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you're eligible for five free counseling sessions with a licensed therapist.
      • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment PracticesTravelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results. -
        If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
        Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ . About Us
        • Travelers has 30,000 employees in the United States, Canada, the United Kingdom, Ireland and Brazil. > > Explore life at Travelers .
        • We have 8 diversity networks, employee-led organizations dedicated to fostering the development and success of our employees. > > Discover diversity and inclusion .
        • Employees and their eligible family members - including spouses, domestic partners and children - are eligible for coverage from the first day of employment. > > Explore benefits .
        • Travelers has been recognized by organizations such as Forbes, Human Rights Campaign Foundation, and Military Times. > > Read more about recognition .
        • Our employees are valuable assets to their hometowns, giving more than 100,000 hours of their time toward important causes each year. > > Learn about community involvement .
        • Imagine other opportunities here .

Keywords: Travelers Canada, Alpharetta , Business Development Director, CSS, Executive , Alpharetta, Georgia