Project Manager with ITSM & ServiceNow

Company: Innova
Location: Alpharetta
Posted on: March 9, 2025

Job Description:

Innova Solutions has a client that is immediately hiring for a Project Manager with ITSM & ServiceNow.

If your skills, experience, and qualifications match those in this job overview, do not delay your application.

Position type: Contract
Duration: 13 Months
Hybrid: 3 days a week Onsite

As a Project Manager with ITSM & ServiceNow, you will:
Work with business partners, functional/support group partners and stakeholders to create initial project/resource plans and governance for identified initiatives.
Work with business partners, functional/support group partners and stakeholders on creation of key milestones and timelines.
Work with stakeholders to prioritize work and drive milestones to timely execution.
Track and report status on multiple cross-divisional projects/programs across divisions, functions and workstreams.
Raise issues, risks and concerns timely and appropriately to stakeholders.
Document and track change control milestones and tasks for multiple projects and programs.
Manage budget process by coordinating with business partners and functional/support group partners.
Host governance forums including Sr. Executive governance forums, drive discussions and decisions, and assist in action item tracking, project plans, milestones and meeting documentation.
Develop an effective network of relationships across divisions.
Influence and collaborate effectively with project resources not in the same reporting line to achieve common goals.
Operate as a leader in cross functional forums and drive consensus on project, business, and functional issues.

Qualifications and Experience
Bachelor's degree with at least 10 years of technology Project / Program Management experience guiding development of ITSM solutions.
Minimum of 3 years of experience with ServiceNow.
Active participation within and among teams and colleagues distributed globally.
Capable of setting direction and motivating team members outside the direct reporting line.
Able to collaborate well with others, unafraid to provide and receive honest feedback.
Ability to deal with ambiguity and define approaches to bring un-focused issues to resolution.
Excellent problem-solving skills, in particular a methodical approach to deal with problems across distributed systems.
Adaptable to fast changing demands and environments.
Possesses strong quantitative and qualitative analytical skills with a creative and flexible approach to problem solving.
Understands various technology system implementation methodologies (e.g., waterfall, agile etc.).
Possesses strong time management skills.
Excellent verbal and written (PowerPoint, Excel, Project) communication skills.
Self-motivated and able to work autonomously with a strong sense of ownership and accountability for work.
Keen attention to detail.

Skillset and Experience
Previous experience with a ServiceNow implementation migration or new ServiceNow implementation.
Experience working with Incident, Problem, Request, Change, Release, Configuration (CMDB), IT Asset, Knowledge, and Reporting in ServiceNow.
Understanding of secure software development concepts, especially in a cloud platform.
Experience within financial industries technology teams or consulting to financial industries technology teams.
Program Management and/or Agile development experience or certification is a plus.
ServiceNow Admin and ServiceNow developer training and certification is a plus.
ITIL experience or certification is a plus.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!
Abhay Pratap Singh
Technical Recruiter
abhay.singh@innovasolutions.com
(+1) 210-461-5235

PAY RANGE AND BENEFITS:
Pay Range*: $75.00 - $89.00 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:
Named One of America's Best Employers for New Grads by Forbes 2024
Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any otherstatus protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. - 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).


ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.


Recent Recognitions:
One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)
ClearlyRated - Client Diamond Award Winner (2020)
One of the Largest Certified MBE Companies in the NMSDC Network (2022)
Advanced Tier Services partner with AWS and Gold with MS


Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please call (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. - 1324b.


The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Keywords: Innova, Alpharetta , Project Manager with ITSM & ServiceNow, Executive , Alpharetta, Georgia