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Learning and Development Manager

Company: Verizon
Location: Alpharetta
Posted on: May 18, 2019

Job Description:

What you'll be doing...

If you enjoy helping people solve problem and creating learning experiences that are unique, transformative, and sometimes outside the box, this job may be perfect for you. You'll be a leader within a dynamic instructional design studio helping usher in the 4th Industrial Revolution. As a member of our learning experience studio, you will not only analyze learning needs, create actionable designs, bring great ideas to light, and evaluate learning outcomes you will also influence the learning culture of Verizon with your excitement and passion for the learner.


  • Partnering with Verizon professionals to lead projects including, prioritization of key initiatives, analysis, and project management training development needs.
  • Leading performance consultations with partners of all levels of Verizon's Technical Training Team to conduct a detailed needs analysis.
  • Designing and developing all aspects of learning including classroom, web conferencing, mobile, and eLearning modalities.
  • Creating actionable learning experiences, role plays, simulations, and performance support as needed and conducting any necessary "train-the-trainer" sessions for our training partners.
  • Leading projects including milestones, SME and manager reviews, and communicating progress and issues for internal teams.
  • Evaluating program effectiveness, impact on our business, and continuously improving our solutions using the Kirkpatrick model of evaluation.

    What we're looking for...

    You'll need to have:

    • Bachelor's degree or four or more years of work experience.
    • Six or more years of relevant work experience.
    • Experience in design and development for various delivery styles including instructor lead, self-paced and virtual modalities.

      Even better if you have:

      • A Master's degree.
      • Strong project management skills leading projects to completion on time and on budget.
      • Advanced performance consulting and analysis experience and skills.
      • Experience in Captivate 8 or 9, Storyline 3, and/or Camtasia Studio 8.
      • Expertise with ADDIE and SAM training development models.
      • Ability to quickly learn technology and technical concepts.
      • Ability to develop and customize activities to ensure participant engagement and knowledge retention.
      • Experience designing for AR/VR and HTML 5.
      • Experience with levels of evaluations.
      • Strong teamwork skills.
      • Advanced written and verbal communication skills.

        When you join Verizon...

        You'll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America's fastest and most reliable network, we're leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we're about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

        Equal Employment Opportunity

        We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

Keywords: Verizon, Alpharetta , Learning and Development Manager, Executive , Alpharetta, Georgia

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