AlpharettaRecruiter Since 2001
the smart solution for Alpharetta jobs

UMS BENEFITS DIRECTOR

Company: Ultimate Software
Location: Alpharetta
Posted on: June 14, 2019

Job Description:

10% to 30%The ideal candidate is an accomplished, high energy, senior leader who has a proven track record of working collaboratively and independently to help a world class organization sustain its success and market leadership. The preferred candidate will be recognized in the industry as someone who can execute and innovate.. The role requires a deep understanding and experience of operations, process management, customer support, and production optimization. Benefits HCM experience highly desired. The ideal candidate will have a number of years of experience in an operational role with responsibilities for production management for large operations performing back office functions within or similar to HCM/Payroll services industry. This individual will lead and direct the operational activities within the Select Services Customer Support team, managing the people, processes, and technology required to successfully complete our organization's required production obligations in a timely, accurate and compliant manner. This individual will sponsor technology and process improvement initiatives to improve the customer experience as well as the operational performance and productivity of the team. Additionally, this key leader will actively participate in the resolution of day to day issues that arise including problems with customers, third parties (i.e. tax jurisdictions), internal teams, and our internal systems teams as needed. This position will report to the Sr. Director of Select Services and be located in our office in Alpharetta, Georgia.. Here at Ultimate Software, we truly put our people first. We strongly believe in teamwork, and we encourage and trust our people to reach higher, learn more, and live up to their potential. Ultimate is ranked #1 on Fortune's Best Places to Work in Technology for 2019 and #8 on the 100 Best Companies to Work For list in 2019. Ultimate is also ranked #1 on Fortune's 75 Best Workplaces for Women and #5 on its Best Workplaces for Diversity list.. Primary Responsibilities: (other duties may be assigned). Develop strong relationships and alignment with our internal payroll partners, Mid-Market and Enterprise teams, Relationship Management, sales, and vendor partners. Ensure that all daily production requirements are completed each day with the end result being superior customer experience in the Benefits Outsourcing space. Drive the establishment and refinement of production methodology, process improvement and best practices.. This individual has a proven hands-on record of delivering solutions that reflect an understanding of customers' needs and organizations, developing measurable customer-specific key performance indicators and developing the delivering systems to meet customer requirements. Collaborate with both internal colleagues and external business partners to forge mutually beneficial solutions.. Has the talent to ask questions that open up new ways for creating growth options for Ultimate Software.. Generate operational metrics to communicate and manage the performance of the production team. Facilitate the delivery of training as required by internal or external customers. Ensure the production environments have BCP/DRP capabilities as necessary. Invest in and develop the organization's most important resources, our people. Requirements:. 10-15+ years of operational, BPO, HRO or HCM experience. 7+ years in a management role with proven track record of people development. Must be proficient in Microsoft Office (Excel, Word, and PowerPoint). Working knowledge of UltiPro and Benefits Technology is a plus. Process/operational excellence experience required. Experience with Process Improvement process and methodologies. Professional/Managed services outsourcing experience preferred. Excellent written and verbal communication skills. Conflict resolution. Management experience. Excellent customer service skills. Ability to handle multiple tasks under tight deadlines. Highly motivated and team oriented. Education/Certification/License:. Bachelor or Master's Degree in Business, Supply Chain Management, Operations Management or a similarly related field. Industry recognized Process Improvement certification in Executive Role. Industry related certifications are desirable; i.e. Certified Payroll Professional (CPP). Travel Requirement:. This job description has been written to provide an accurate reflection of the current job and to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities, and qualifications required of the employees assigned to the job. Management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.. Ultimate Software will reasonably accommodate employees with disabilities as defined by the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) and other appropriate statutes. If you are an applicant and need a reasonable accommodation when applying for job opportunities within the Company or request a reasonable accommodation to utilize the Company's online employment application, please contact careers@ultimatesoftware.com.. Ultimate Software is a leading cloud provider of human capital management solutions. Built with a focus on putting people first, Ultimate...

Keywords: Ultimate Software, Alpharetta , UMS BENEFITS DIRECTOR, Executive , Alpharetta, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Account Manager
Description: Job Description:We are a consulting and engineering firm that specializes in Distribution. We help the world's top brands improve their distribution operation and transform their businesses. br br (more...)
Company: Fortna
Location: Atlanta
Posted on: 06/19/2019

Dir 1, Project Management
Description: Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative (more...)
Company: Comcast
Location: Atlanta
Posted on: 06/19/2019

Manager of Data Science
Description: Feedzai is the market leader in managing financial risk with AI. We're coding the future of commerce with today's most advanced risk management platform powered by big data and machine learning. Founded (more...)
Company: Feedzai
Location: Atlanta
Posted on: 06/19/2019


Management Accountant
Description: Building Systems Design - Management Accountant About Building Systems Design BSD BSD - Building Systems Design, IncBSD is specialist provider of construction specification software and content, serving (more...)
Company: BSD - Building Systems Design, Inc.
Location: Atlanta
Posted on: 06/19/2019

Multi Unit Airport Assistant General Manager
Description: Multi Unit Airport Assistant General Manager Our Exciting Work Environment Hartsfield-Jackson Atlanta International Airport ATL , better known as Atlanta Airport, is situated 7 miles south of the city (more...)
Company: Delaware North
Location: Atlanta
Posted on: 06/19/2019

Director Channel Sales
Description: Job Title:------------------------------------------Channel Sales DirectorDepartment: ------------------------------SalesReports To: ----------------------------------Susan Leveritt, VP of SalesPrepared (more...)
Company: Kerauno
Location: Atlanta
Posted on: 06/19/2019

Commercial Business Develoment Manager
Description: Are you data-driven We at NetApp believe in the transformative power of data to expand customer touchpoints, to foster greater innovation, and to optimize operations. We are designed for simplicity, (more...)
Company: NetApp
Location: Atlanta
Posted on: 06/19/2019

Director of Operational Excellence
Description: Position Description and Responsibilities br br Global Industrial is seeking a Director of Operational Excellence reporting directly to the Director of Supply Chain. This position requires that you (more...)
Company: Global Industrial
Location: Buford
Posted on: 06/19/2019

Director of Development II - College of Sciences
Description: Description Job Purpose: Senior level front line development officer responsible for theidentification, cultivation, solicitation, and stewardship of major andprincipal gift donors and prospective donors. (more...)
Company: Georgia Institute of Technology
Location: Atlanta
Posted on: 06/19/2019

Vice President, Branch Office Manager - Atlanta, GA
Description: Vice President, Branch Office Manager - Atlanta, GA It's said that the key to a successful sales strategy is to sell yourself, sell your company, and sell your product. With a focus on employee development (more...)
Company: Fidelity Investments
Location: Atlanta
Posted on: 06/19/2019

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Alpharetta RSS job feeds