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Customer Management Representative

Company: Global Channel Management, Inc.
Location: Alpharetta
Posted on: October 11, 2019

Job Description:

Customer Management Representative needs 2-3 years experience Customer Management Representative requires; Concierge setup manage up to 35 customer accounts Microsoft Office products. Advanced Excel skills empathy to any situation presented Customer Management Representative duties: Own the customers journey Excellent communication and people skills, along with strong organizational and time management skills, allow the right candidate to be immediately successful. Have an understanding of basic retail and/or restaurant operations will help this candidate to being successful. Customer management skills Use telephone to reach out to customers and set up training, one-on-one meetings, hardware setup and communicate with customer(s) during the initial and on-going Concierge Services Resolve any customer concerns via phone and email using strong communication skills

Keywords: Global Channel Management, Inc., Alpharetta , Customer Management Representative, Executive , Alpharetta, Georgia

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