Medical Records Specialist I
Company: CIOX Health
Location: Alpharetta
Posted on: September 15, 2023
Job Description:
Medical Records Specialist I
Job Locations
US-Remote
Requisition ID
2023-32947
# of Openings
1
Category (Portal Searching)
Operations
Position Type (Portal Searching)
Employee Full-Time
Equal Pay Act Minimum Range
15.00 - 18.00
Overview
- Full-Time: Monday-Friday, 1st
shift
- Comfortable working in a high-volume production
environment.
- Processing medical record requests by taking calls from
patients, insurance companies and attorneys to provide medical
record status
- Documenting information in multiple platforms using two
computer monitors.
- Proficient in Microsoft office (including Word and Excel)Who we
are...Ciox Health merged with Datavant in 2021, creating the
nation's largest health data ecosystems, powering secure data
connectivity on behalf of thousands of providers, payers, health
data analytics companies, patient-facing applications, government
agencies, research institutions and life science companies. The
combined company is focused on improving patient outcomes and
reducing costs by removing impediments to the secure exchange of
health data. Ciox, a Datavant company will offer the ability to
access, exchange, and connect data among the thousands of
organizations in its ecosystem for use cases ranging from better
clinical care and value-based payments to health analytics and
medical research. What we offer...At Ciox Health we offer all
employees a place to grow and expand their current skills so that
they can not only help build Ciox Health into the greatest health
technology company but create a career that you can be proud of. We
offer you complete training and long-term career goals. Our
environment is what most of our employees are the proudest of and
our Architecture Group is comprised of some of the brightest and
most talented individuals. Give us just a few moments to explain
why we need you and hope you will help us change how the health
Industry manages its' medical records. What we need...This is an
entry level position responsible for processing all release of
information (ROI), specifically medical record requests, in a
timely and efficient manner ensuring accuracy and providing
customers with the highest quality product and customer service.
Associate must at all times safeguard and protect the patient's
right to privacy by ensuring that only authorized individuals have
access to the patient's medical information and that all releases
of information are in compliance with the request, authorization,
company policy and HIPAA regulations.
Responsibilities
What You Will Do...
Receive and process requests for
patient health information in accordance with Company and Facility
policies and procedures.Maintain confidentiality and security with
all privileged information.Maintain working knowledge of Company
and facility software.Adhere to the Company's and Customer
facilities Code of Conduct and policies.Inform manager of work,
site difficulties, and/or fluctuating volumes.Assist with
additional work duties or responsibilities as evident or
required.Consistent application of medical privacy regulations to
guard against unauthorized disclosure.Responsible for managing
patient health records.Responsible for safeguarding patient records
and ensuring compliance with HIPAA standards.Prepares new patient
charts, gathering documents and information from paper sources
and/or electronic health record.Ensures medical records are
assembled in standard order and are accurate and complete.Creates
digital images of paperwork to be stored in the electronic medical
record.Responds to requests for patient records, both within the
facility and by external sources, retrieving them and transmitting
them appropriately.Answering of inbound/outbound calls.May assist
with patient walk-ins.May assist with administrative duties such as
handling faxes, opening mail, and data entry.Must meet productivity
expectations as outlined at specific site.May schedules
pick-ups.Other duties as assigned.
Qualifications
What Helps You Stand Out... Required
- Ability to commute between locations as needed.
- Able to work overtime during peak seasons when required.
- Basic computer proficiency.
- Comfortable utilizing phones, fax machine, printers, and other
general office equipment on a regular basis.
- Professional verbal and written communication skills in the
English language.
- Detail and quality oriented as it relates to accurate and
compliant information for medical records.
- Strong data entry skills.
- Must be able to work with minimum supervision responding to
changing priorities and role needs.
- Ability to organize and manage multiple tasks.
- Able to respond to requests in a fast-paced
environment.Preferred
- Experience in a healthcare environment.
- Previous production/metric-based work experience.
- In-person customer service experience.
- Ability to build relationships with on-site clients and
customers.
- Comfortable bringing new ideas, process improvement
suggestions, and feedback to internal stakeholders. Working
conditions & physical demands Work is generally performed in an
office environment in which there is only minimal exposure to
unpleasant and/or hazardous working conditions. Must have the
ability to stand and sit frequently throughout an eight-hour
period, reach horizontally and vertically for overhead use. Must be
able to use a telephone or headset equipment. Incumbent must be
able to lift 20 lbs., perform work at a computer terminal for 6-8
hours a day, and function in an environment with constant
interruptions. Reasonable accommodations are available to qualified
individuals with disabilities. Low to no travel required. To ensure
the safety of patients and staff, many of our clients require
post-offer health screenings and proof and/or completion of various
vaccinations such as the flu shot, Tdap, COVID-19, etc. Any
requests to be exempted from these requirements will be reviewed by
Ciox Human Resources and determined on a case-by-case basis.
Depending on the state in which you will be working, exemptions may
be available on the basis of disability, medical contraindications
to the vaccine or any of its components, pregnancy or
pregnancy-related medical conditions, and/or religion. For remote
work, this position requires that you provide a high-speed internet
connection, subject to applicable expense reimbursement
requirements (if any), and a work environment free from
distractions.With very limited exceptions (medical conditions or
sincerely held religious beliefs that prohibit you from getting the
vaccine), one of the requirements for this job is that you be fully
vaccinated against COVID-19. *Except for states where legally
prohibited to enforce mandates. Pay ranges for this job title may
differ based on location, responsibilities, skills, experience, and
other requirements of the role. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.
Equal Pay Act Minimum Range
15.00 - 18.00
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Keywords: CIOX Health, Alpharetta , Medical Records Specialist I, Healthcare , Alpharetta, Georgia
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