Senior Systems Administrator Applications(Radiology and Diagnostic Imagining) Georgia
Company: Kaiser Permanente
Location: Alpharetta
Posted on: September 20, 2023
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Job Description:
Description: In addition to the responsibilities listed below,
this position participates in the incident and problem management
process by resolving complex issues (e.g., root cause analysis,
coordinate prevention plan execution) and addressing escalations as
appropriate.
Essential Responsibilities:
Completes work assignments by applying up-to-date knowledge in
subject area to meet deadlines; following procedures and policies,
and applying data and resources to support projects or initiatives;
collaborating with others, often cross-functionally, to solve
business problems; supporting the completion of priorities,
deadlines, and expectations; communicating progress and
information; identifying and recommending ways to address
improvement opportunities when possible; and escalating issues or
risks as appropriate.
Pursues self-development and effective relationships with others by
sharing resources, information, and knowledge with coworkers and
customers; listening, responding to, and seeking performance
feedback; acknowledging strengths and weaknesses; assessing and
responding to the needs of others; and adapting to and learning
from change, difficulties, and feedback.
Meets timelines to drive the delivery of appropriate, sustainable,
and prompt solutions.
Provides first and second level support for enterprise systems and
systems in one or more additional IT domains by diagnosing,
troubleshooting, and resolving complex incidents to minimize system
issues.
Supports stability, availability, and performance of enterprise
systems (e.g., systems, applications, network, databases, storage,
security) by monitoring systems to identify problems, trends, and
opportunities for improvement.
Assists technical and project team members to resolve system
problems and application-specific issues.
Escalates identified issues, risks or problems to lead
administrators according to processes.
Plans and performs complex system configuration.
Supports communications with product users and suppliers to share
information, identify opportunities, resolve problems, prioritize
customer requirements, and maintain continuous improvement through
customer feedback.
Defines and tests maintenance and refresh activities.
Participates in the installation, upgrade, or decommissioning of
designated systems, products, and infrastructure.
Assists with application-oriented administration and technical
support for production and non-production environments.
Supports vendor support activities, as appropriate.
Recommends and executes performance tuning and optimization
activities.
Creates documentation of new and existing system configuration and
procedural information, and reviews documentation of others.
Minimum Qualifications:
Minimum two (2) years experience in application support.
Bachelor's degree in Computer Science, Engineering, Social Science,
Education, Business, Health Care or related field and Minimum three
(3) years working in IT or operations. Additional equivalent work
experience may be substituted for the degree requirement.
Preferred Qualifications:
Two (2) years experience in the administration and custom
configuration of large off-the-shelf applications or software
packages.
Three (3) years system administration experience.
One (1) year of work experience in a role requiring interaction
with senior leadership (e.g., Director level and above)
One (1) year in an informal leadership role working with IT or
operational teams.
Two (2) years experience working in a large matrixed
organization.
Three (3) years experience writing documentation or standard
operating procedures related to system administration.
Two (2) years experience in mainframe administration.
Keywords: Kaiser Permanente, Alpharetta , Senior Systems Administrator Applications(Radiology and Diagnostic Imagining) Georgia, Healthcare , Alpharetta, Georgia
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