Customer Service Representative
Company: Temenos Group
Location: Alpharetta
Posted on: April 8, 2021
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Job Description:
We are seeking the right potential applicants/candidates to fill
open positions. We are continuing to experience significant growth.
Our efforts are focused on creating more jobs and sharing our
passion for serving our customers in the community in a positive
way. We are also looking to develop high performing representatives
to Service Supervisor (2) position within the next 90 days. Our
culture includes fast-paced work environment and growth. This
position implements an environment that will encourage training,
development, and passion. We are on a mission to help our labor
union families understand how to make the most out of their
provided benefits. Your responsibilities as a Service
Representative are to explain and provide enrollment into members
available benefits. As a Service Representative you will be using
superior verbal communication skills to fully educate and counsel
all members to understand the benefits, your duties are to
accurately explain member benefits in full detail and process
paperwork. You will also be working with members whom currently
have their benefits in place at which you will be providing follow
up assistance; basic maintenance of policy paperwork.
Representatives develop long-term relationships with clients and
enroll members into their benefits. Job Type: Full-time customer
service: 1 year (Preferred) Education: High school or equivalent
(Preferred) Shifts: Evening (Required) Working Days: Saturday
(Required) Benefits: Health insurance Dental insurance Vision
insurance Work environment: Office Communication method(s) used:
Email Phone In person Job Duties: Answer incoming customer
inquiries Collaborate with management teams to stay updated on new
products, services, and policies Record customer information within
our customer service database Engage with clients in a friendly and
professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the
company's customer service policies Other duties as requested This
Job Is: A job for which military experienced candidates are
encouraged to apply A good fit for applicants with gaps in their
resume, or who have been out of the workforce for the past 6 months
or more A good job for someone just entering the workforce or
returning to the workforce with limited experience and education A
job for which all ages, including older job seekers, are encouraged
to apply Open to applicants who do not have a college diploma
Schedule: Weekends required Night shift 8 hour shift
Keywords: Temenos Group, Alpharetta , Customer Service Representative, Hospitality & Tourism , Alpharetta, Georgia
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