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Customer Service Rep - I

Company: The Judge Group
Location: Alpharetta
Posted on: January 15, 2022

Job Description:

Location: Alpharetta, GA Description: Our client is currently seeking a Customer Service Rep - I This job will have the following responsibilities: Review incoming documents to ensure compliance to documented process and requirements prior to completion.-- -Educate internal and external customers on company guidelines and procedures; giving guidance and direction on completing requests timely and efficiently.-- -Contact customers via email and/or outbound call to obtain information or advise status of order/correspondence.-- -Interface with BGCO, Sales. Information Systems, Marketing, Legal and other departments to ensure compliance with process/procedures.-- --- - Qualifications & Requirements: A Bachelor's degree or equivalent work experience.-- - Strong mathematical and statistical skills.-- - Microsoft Office products (MS Excel, MS Word, and MS PowerPoint).-- - Knowledge/experience in a high volume, production environment.-- -One or more years of customer support experience.-- -One or more years of B2B experience. Multiple systems knowledge (ECPD, ACSS, WFM,).-- --- -Strong written and verbal communication skills. Flexibility -Hours of operation, Monday ? Friday 7:00 am- 7:00 pm, subject to change based on business needs. Contact: kcordwell@ This job and many more are available through The Judge Group. Find us on the web at

Keywords: The Judge Group, Alpharetta , Customer Service Rep - I, Hospitality & Tourism , Alpharetta, Georgia

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