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Restaurant Supervisor

Company: Hilton Alpharetta
Location: Alpharetta
Posted on: August 6, 2022

Job Description:

Job Description

The ideal candidate will create and manage a unique, upscale dining experience, and create amazing guest experiences. This person must develop a strong team working environment and be able to create synergy within the department.

Job Requirements


-Exceptional ability to recruit, retain and develop your team
-Manage costs through inventory and troubleshooting variances; P&L management over all controllable costs
-Review all cost control opportunities taking corrective action as needed and suggest alternative
-Secure and/or implement all storage and cash handling procedures to minimize risk & loss
-Continuously improve the operation
-Maintain schedules, payroll and other administrative support
-Maintain food & beverage cost controls including inventory and pars
-Organize and conduct pre-shift and departmental meetings
-Manage payroll dollars through daily expected business volumes
-Maintain all reservation systems and book to accommodate business demands
-Create side work assignments and ensure completion with FOH staff
-Maintain cleanliness and presentation of dining room and lounge area
-Ensure the highest level of service to clients and their guests
-Responsible for all opening and closing procedures of the restaurant and lounge
-Responsible for managing of all daily and weekly reports (P&L, POS and Abstract)
-Properly resolves guest complaint ensuring guest leaves on positive note
-Must Understand and adhere to Hilton & Chartwell Hospitality operating standardsOther Requirements
-Good with technology for inventory, ordering, scheduling, menu development, and general communication
-Knowledge of all applicable federal, state and local health and safety regulations
-Hilton experience a plus but not necessary
-2+ years of Upscale Restaurant Management experience required
-1+ years of leadership/management required
-High School degree or equivalent preferred
-Has a strong knowledge of professional services standards; fine dining experience a plus
-Has strong knowledge of commonly-used concepts, practices, and procedures in a restaurant.
-Relies on experience and judgment to plan and accomplish goals
-Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge
-Performs a variety of tasks. A certain degree of creativity and latitude is required
-Must be 21 years of age
-Passion for the business and compassion for people
-Outstanding leadership and communication skills
-Organized and detail oriented
-Must be able to create fun in a fast-paced and stressful environment
-Must be able to lift approximately 50 lbs.
-Typically works under general supervision and reports to the Director of Food & Beverage

Keywords: Hilton Alpharetta, Alpharetta , Restaurant Supervisor, Hospitality & Tourism , Alpharetta, Georgia

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