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Room Attendant

Company: Kana Hotels Group, Inc.
Location: Alpharetta
Posted on: November 11, 2019

Job Description:

Position Summary The Room Attendant is responsible for making our guests feel comfortable and welcomed by creating a clean environment. The Room Attendant is responsible for performing proper cleaning of each assigned guest room and other areas of the hotel. Primary Responsibilities

  • Loading housekeeping carts with all necessary supplies
  • Turns off all electricity (heating or cooling set to fan or cool setting)
  • Strips all beds in checked-out rooms & drops all dirty linens to the laundry before any cleaning is done
  • Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately
  • Cleans the cart & ensures that all bottles are correctly labeled
  • Working in a face paced environment to ensure rooms are properly and thoroughly cleaned within 25 minutes.
  • Obtains executive housekeeper's signature on his/her work assignment sheet
  • Make beds properly
  • Vacuums & sweeps carpets & floors
  • Mop floors
  • Dust, brush, polish, & vacuum furniture
  • Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.)
  • Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies
  • Inspect rooms for safety hazards & for the operating conditions of equipment
  • Check for damaged linens
  • Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor
  • Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill)
  • Maintain cleanliness of storage rooms & stocks cart
  • Remove & empties linens from housekeeping cart into laundry cart & sends to laundry
  • Record room status on work assignment sheets
  • Other duties as assigned Education/Experience
    • Previous housekeeping experience required
    • Attention to detail
    • Previous customer service experience
    • Ability and flexibility to work weekends and holidays Physical Requirements
      • Walking and standing for long periods of time
      • Ability to lift, push, pull moderate weight (around 50lbs)
      • Using cleaning chemicals on a daily basis
      • Bending, Stooping, Kneeling
      • Lift mattresses and arrange furniture
      • Loading and unloading supply cart
      • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions (ref. 19440) We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.

Keywords: Kana Hotels Group, Inc., Alpharetta , Room Attendant, Hospitality & Tourism , Alpharetta, Georgia

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