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Payroll Implementation Specialist

Company: Thread
Location: Alpharetta
Posted on: November 22, 2021

Job Description:

Summary The Implementation Specialist delivers a personable and memorable experience as they setup and train a variety of different clients on our iSolved technology platform. The Implementation Specialist effectively establishes, maintains, builds and manages the initial client relationship at all levels. They are responsible for the initial install and balancing/verification of the client data into our iSolved platform followed by personalized 1 on 1 client training to ensure maximum user adoption. This person displays strong attention to detail and excellent communication skills and have a proven track record of utilizing technology to drive Payroll & HR efficiencies and best practices. Top 5 Responsibilities * New Client Implementations Perform analysis of client needs and responsible for loading payroll, tax and employee data to effectively and efficiently build their customer profile into our iSolved platform. * Project Management - Responsible for setting and continually maintaining overall project expectations for multiple new clients simultaneously to ensure success and timeliness of milestone completion. * Data Accuracy & Analysis - Responsible for review and accuracy of client provided data and your data load to ensure our accuracy guarantee [ is maintained for new clients. * Client Trainings Be the SME for iSolved training and perform all training for new clients as well as proactively train existing clients and internal staff to improve adoption and alignment into the iSolved platform. * Special Projects Assist operation teams with projects to enhance the customer experience and drive additional efficienecy into the business. Requirements * Bachelors degree * 2+ years of (SaaS) implementation experience and managing several clients and projects at once * 1+ years of payroll experience * Strong attention to detail and HIGHLY organized * Previous HR industry or HR technology experience (a plus) * Strong team player who thrives in a collaborative environment * Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities * Strong written and oral communication * Demonstrated ability to resolve issues and maintain strong client relationship skills. Focused on finding a solution because there is always a way to get it done! Culture Requirements * Deliver Wow - Strong repeated ability to go and beyond for clients, partners, and other team members. * Own it! Ability to demonstrate ownership and resourcefulness to improve the overall client experience and internal processes * Make It Better Show flexibility and willingness to change along with actively take part of process improvement, best practices, and innovation to help the company perform better. * Have Fun Ability to bring a positive and playful attitude each week and add to overall company culture. * Attitude of Gratitude Show a strong sense of gratitude and stewardship to clients, partners, and other team members. Benefits Base Salary * $50K to $60K + Performance Pay Vacation * Unlimited Take What You Need Team Managed Vacation/Sick Policy Comprehensive Health Care * 100% Employer Paid (no cost to the employee) * Medical Open Access Plans with Prescription Drug coverage * Dental Open Access Plans * Special* - 50% of dependent care (for spouse not covered) * Vision Income Protection * 100% Employer Paid Short-Term & Long-Term Disability * Workers Compensation Insurance Retirement Benefits * Comprehensive 401(k) Plan with Employer Match (100% up to first 2% of salary, 50% of the next 2%) Group Term Life Insurance * Employee Basic Life Insurance ($50,000 Policy) * 100% Employer Paid * Voluntary AD&D Additional Misc. Benefits * Gourmet Coffee & Drinks * Remote Working Hybrid * Unlimited Snacks and Sweets (we stock your favorites each month) * Beer & Wine Always on Tap (two local options) * Employee Referral Bonus * Company Performance Bonus Plans * Quarterly Company Outings * Flex Hours

Keywords: Thread, Alpharetta , Payroll Implementation Specialist, Human Resources , Alpharetta, Georgia

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