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Identity and Access Management Director, Technical Services Delivery

Company: The Mom Project
Location: Alpharetta
Posted on: March 26, 2020

Job Description:

Company Industry: Information Technology & ServicesOpportunity: The Mom Project is helping to source candidates for the above client who is looking for an Identity and Access Management Director, Technical Services DeliveryCommitment Level: 40 hours per week, on-site, 20% remote

We are excited to partner with an Austin, TX-based consulting firm, currently seeking a Director of Technical Services Delivery for our Identity Governance (IdG) Technical Services Delivery team. This position will support multiple clients in the technical deployment of their IDG related programs and initiatives. The Director will work both directly and indirectly with client representatives to deploy IdG solutions based on the overall strategy to facilitate client business operations.

***Must hold Green Card or be a US Citizen for Consideration******Compensation Commensurate for Experience***

Delivery responsibilities include, but are not limited to:
Supporting the initial assessment of client IdG programs and initiatives resulting in a technical roadmap for remediationSupporting development of the client IdG strategic roadmapEnsuring project deliverables quality reviewsResolving technical issues encountered during project deliveryDeveloping and tracking service metricsResolution of any open technical items during engagement deliveryEnsuring client satisfaction is and remains highMentoring technical delivery staff to ensure expectations are metAssist with developing and maintaining resource training/onboarding processes and contentAssist in developing inventory and technical expertise in partner products/solutionsUnderstanding of long term IdG objectives and the integration between technical and functional solutions to develop roadmap and recommend timelines for deployment

FOUNDATIONAL SKILLSEffective communication and interpersonal skills (written and verbal) to interact with various levels of client representativesStrong time management skillsAbility to identify and analyze problemsAbility to independently multi-taskAbility to work in a highly integrated and dynamic team environmentDesire to work on diverse projects with multiple language, cultural, and technical differencesAbility to work in a dynamic work environmentAble to travel to client locationsExcellent problem solving and troubleshooting skillsDesire to learn IdG productsAbility to learn through self-studyMust share core values of transparency, integrity, intellectual curiosity and collaborationMust demonstrate exceptional work ethicAbility to mentor

TECHNICAL COMPETENCIESBS - Computer Science, IS, Accounting, Math or Bachelor's Degree in a related subject5 - 10 years professional experience related to Identity GovernanceKnowledge of directory server (Oracle, TDS, AD, LDAP, etc.)Strong working knowledge of Java/other programming languagesExperience in translating user requirements into technical configurationTechnical understanding of password management capabilities and procedures to implement/manage password requirementsUnderstanding of authorization/access control models.Practical/business understanding of role and rule-based access control modelsUnderstanding of various IdG solutions (Access Management, Privileged Access Management, SSO, MFA, AI)

Keywords: The Mom Project, Alpharetta , Identity and Access Management Director, Technical Services Delivery, IT / Software / Systems , Alpharetta, Georgia

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