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Senior FCRM Software Analyst

Company: Fiserv
Location: Alpharetta
Posted on: November 18, 2020

Job Description:

What does a great Sr. Financial Crimes Risk Management (FCRM) Analyst do?

Our Financial & Risk Management Solutions (FRMS) team is looking for a Senior Software Analyst to work on our industry leading banking applications. You can look forward to being innovative, strategic and forward thinking as we develop the next generation of products. You will work on a team to design, develop, and support system implementations.Responsibilities:


  • Serve as the primary contact for the internal usage of the Financial Crimes Risk Management (FCRM) application. This entails working across the enterprise and work with various levels of leadership and key stakeholders to ensure the planning and executing of monitoring and testing engagements to validate the efficacy of regulatory compliance internal controls.
  • Assist associates when questions or problems arise regarding compliance with the Bank Secrecy Act (BSA), the federal anti-money laundering statutes, terrorist financing statutes, or Fiserv policies, procedures and standards with data requirements that impact the formatting, programming, recording, retrieving and mining of data.
  • Develop and maintain a formal change management process and documentation as it relates to the application.
  • Document business requirements; conduct and document user acceptance testing, problem solve, troubleshoot, ensure quality, and make procedural improvements.
  • Collaborate with the Board appointed Compliance Officer and manage the day-to-day oversight of the existing Risk and Compliance transaction monitoring application, hosted by Fiserv Financial Crimes Risk Manager (FCRM) infrastructure and installation.
  • Formalize tuning and ongoing monitoring of Financial Crimes Risk Management and provide technical guidance to business leadership.
  • Perform statistical/analytical analysis, root cause analysis, data mining in support of Bank Secrecy Act/Anti-Money Laundering (BSA/AML) operations.
  • Write effective documentation of model development and tuning to meet standard set by the Global Financial Crimes and Sanctions Officer in the project proposal process relative to solution design and project estimation.
  • Utilize specific business / system expertise and competence gained by active engagement in understanding all related business environments to determine or analyze needs for solutions, simplify or eliminate low valuable work processes and continuously recommend, design and implement creative and innovative solutions for the internal end-users of the application.
  • Contribute and/or conduct complicated walk-throughs of technical and operational features, functions, and attributes of new or existing data/important metrics.
  • Keep tabs on advances in tech and communication to Senior Leadership how these advances will affect/improve Fiservs technical strategy.
  • Identify, investigate and resolve technical problems given the established severity level and work in conjunction with the Board approved Compliance Officer, the appropriate internal Fiserv technical team(s), FCRM Support, FCRM development, the impacted product ownership/development, etc. to resolve technical and/or infrastructure roadblocks.
  • Determine technical and business impact analysis of customer specific customizations. Work with product development to formulate, test and implement an appropriate approach for customer specific customizations.
  • Advise the Board approved Compliance Officer on security matters, performance considerations, and overall integration into the client IT infrastructure.
  • Lead project team(s) on functional components of the implementation project including product development, configuration and testing.
  • Lead project team(s) in investigating and resolving testing problems given the established business requirements and severity level.
  • Liaise closely with the Board approved Compliance Officer, FCRM Support and FCRM Product and Development teams to provide input and receive continual training.

    Basic Qualifications for Consideration:

    • Bachelors degree in a quantitative background, such as Statistics, Mathematics, Economics or related field. Demonstrated ability at large, financial institutions or with the Fintech industry (emerging/disruptive technology, direct banking, real-time payments, etc.)
    • Expert-level knowledge of, and experience in, the Financial Crimes Risk Management (FCRM) 6.0+ Suite (configuring, customizing, enhancing, upgrading, trouble-shooting, etc.)
    • Strong foundational expertise in SQL development (preferred Microsoft-- T-SQL), relational database schema design and implementation, technical writing and documentation, real-time messaging (SOAP, APIs, etc.), XML, HTML coding, scripting (SSIS, PowerShell, VBScript, etc.), Apache Solr-- and Zookeeper--, C#, Crystal Reports--, etc.
    • Ability to quickly understand, document and implement business requirements and challenges with a solid understanding of the financial and compliance industry.
    • Solid experience in discussing and analyzing technical and business topics with both tech and non-tech personnel, internally and externally.
    • Creativity in identifying and implementing efficient and scalable implementations to meet business requirements.
    • Capability to understand situations that are less than fully defined and detailed, exhibiting the ability to bring clarity to ambiguous situations.
    • Significant experience in adhering to or improving procedures and processes required for the effective implementation of projects.
    • Expertise in U.S. regulatory environment and, risk identification and mitigation; and managing the workflows for monitoring and testing engagements as required.
    • High degree of interpersonal skills to deliver high quality, meaningful feedback on a variety of complex issues to as they relate to the management of data integrity, control issues and potential solutions to resolve issues and close control gap.
    • Proven ability to work under significant project pressure and meet internal and external deadlines.
    • Ability to operate and show initiative under minimal direction.
    • Certified Anti-Money Laundering Specialist or willingness to pursue certification required.


      Preferred Skills, Experience, and Education:


      • Knowledge and experience using Fiserv software solutions is preferred.
      • Ability to learn key aspects of various Fiserv software applications to advise clients effectively.
      • Experience in PowerBI--, Visio--, Microsoft-- Office, PingID-- and SAML 2.0, etc. and as a SQL DBA.
      • Experience in International regulatory environment.
      • Expert in Windows Server 2016+
      • Expert in Microsoft SQL Server 2017+
      • Proficient with Microsoft IIS web servers and web services (SOAP).
      • Experience using SSIS, SSRS, and SSAS.
      • Experience in Hadoop, Oracle and Informix.
      • Programming experience in Visual Basic or C# a plus.
      • Knowledge of computer networks, networking and hardware.
      • Software testing experience and defect tracking.
      • Experience with financial crime products a huge plus.

        Travel required:

        We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

        Learn more about us.

        To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

        We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

        Life moves fast. And as it does, we know most people arent thinking about financial services But we are.

        We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

        Were Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The companys approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

        Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE 500 company and one of FORTUNE Magazine Worlds Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

        In this role, you will be aligned to our Financial & Risk Management solutions business (FRMS). Our solutions help financial institutions optimize their use of and return on capital by making risk actionable and transparent within their organizations. Solutions are offered in multiple delivery modes including software products, customer-funded development, alliance services, consulting, ASP and hosted services.

        We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

        Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Keywords: Fiserv, Alpharetta , Senior FCRM Software Analyst, IT / Software / Systems , Alpharetta, Georgia

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