AlpharettaRecruiter Since 2001
the smart solution for Alpharetta jobs

Senior ITSM Developer

Location: Alpharetta
Posted on: April 8, 2021

Job Description:

Adecco is looking for a contract Senior ITSM Developer located in Alpharetta, GA. This contract is expected to last approximately 3 months. See job description and requirements below:

Position Description

The senior ITSM Developer is responsible for designing, developing, implementing and supporting changes and customizations to the Company?s IT Service Management platform. The developer will serve as an expert for the Remedy team to advice on feasibility and methodology of integrating BMC Remedy IT Service Management. The developer will work within the internal teams to define requirements, design solutions, test and implement changes and support those changes in the Remedy test and production environments.

Duties and Responsibilities:

- Application development, implementation and maintenance (i.e., near term support of the Remedy Application, version 7.x or higher with migration to 8.1 platform.)

- Responsible for successfully developing project implementations requiring integration with technical teams across organizations

- Document and analyze user and functional requirements and translate into technical requirement

- Transform technical requirements into application designs following Remedy best practices

- Develop and/or implement requirements as configurations or enhancements within the Remedy environment

- Build test cases; document developer, training and quick reference user guides, support guides etc.

- Support any Remedy administration work and management work as required

- Development, management and maintenance of functional and technical system requirements

- System and infrastructure architecture and design

Critical Skills:

- Minimum 8 years general IT experience and 5 years Remedy development experience on versions 7.5 + in both developer and administrator capacities

- Experience with BMC ITSM v7.6.04 components, modules, and related skills

- Familiarity with data loading tools such Atrium Integration Engine and Atrium Integrator

- Migration experience to Remedy 8.1 from a version before 7.6.04

- Ability to create system requirements and design documents

- Must demonstrate experience across all phases of full system development life cycle and subsequent maintenance activities

- Ability to work in a high pressure environment, meet deadlines, and simultaneously develop, deploy, and coordinate multiple projects

- Active participation with the IT and business management teams to develop and measure project evaluation criteria and return on investment

- Excellent command of MS Office Suite, more specifically, MS Project and MS Visio

- Familiarity with ITIL v3 Foundation and 2 years+ and process engineering

Additional Knowledge & Skills-

- Ability to oversee and manage projects, including the planning, coordination and implementation of new releases and system enhancements

- Able to prioritize and assign tasks to other team members, including contractors

- Willingness to quickly learn and implement new technologies

- Must possess strong verbal and written communication skills

- Strong customer service orientation

- Experience working in a team-oriented, collaborative environment

- Knowledge of Active Directory APIs

- Understand how SSL certificate works.

- General familiarity with SQL

Education and Experience:

Bachelor?s degree in a related field and/or equivalent years of experience.

Keywords: , Alpharetta , Senior ITSM Developer, IT / Software / Systems , Alpharetta, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other IT / Software / Systems Jobs

Software Engineer (Data Infrastructure)
Description: Are you intrigued by the thought of disrupting a trillion dollar industry through technology At Opendoor, were on a mission to make it simple to buy and sell homes. The traditional process is broken, (more...)
Company: Opendoor
Location: Atlanta
Posted on: 04/11/2021

Telecommunications Technician
Description: It's your turn to take the lead and deliver the future before anyone else. You'll introduce our customers to AT T's award-winning TV service and state of the art technology while creating a best in class (more...)
Company: AT&T
Location: Hiram
Posted on: 04/11/2021

Senior Software Engineer - Python, SQL, API
Description: SiriusXM and Pandora have joined together to create the leading audio entertainment company in the U.S. Together, we are uniquely positioned to lead a new era of audio entertainment by delivering the (more...)
Company: SiriusXM
Location: Atlanta
Posted on: 04/11/2021

Software Architect I
Description: UST is looking for a highly energetic and collaborative Lead Developer who has technical expertise in IBM Sterling OMS, IBM Configurator
Company: UST
Location: Atlanta
Posted on: 04/11/2021

Information Technology Professional (IT Support)
Description: About br br In the Navy, information technology IT plays an important role in everything from electronic mail systems, to shipboard control systems, to Special Intelligence SI systems. Navy Information (more...)
Company: US Navy
Location: Atlanta
Posted on: 04/11/2021

Brightdrop Software Developer - Web, Front End
Description: About GM br There's never been a more exciting time to work for General Motors. br br To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we need people to join (more...)
Company: General Motors
Location: Atlanta
Posted on: 04/11/2021

Lead Software Engineer (100% Remote)
Description: Role: Lead Software Engineer 100 Remote No. of Roles: 5 Top Required Skills: Ionic experience is required if candidate doesn't have ionic experience then should have PWA
Company: Inherent Technologies
Location: Atlanta
Posted on: 04/11/2021

Oracle DBA
Description: Hi Hope you are doing well. Please find the included job description and let me know your level of comfort and availability along with the following details. Updated Resume word-format Pay Rate Expectation (more...)
Company: Executive Technocrats
Location: Atlanta
Posted on: 04/11/2021

Full Stack Developer
Description: Are you looking for an opportunity to not just develop software, but to help build a system that will help improve public health and scientific operations As a full-stack developer, you can solve a problem (more...)
Company: Booz Allen Hamilton
Location: Atlanta
Posted on: 04/11/2021

Outside Plant QC Coordinator (OSP Design)
Description: Outside Plant QC Coordinator Johnson Service Group JSG is actively searching for an Outside Plant Quality Controls Coordinator for our client's Atlanta, GA area operation. This is an office position (more...)
Company: Johnson Service Group
Location: Atlanta
Posted on: 04/11/2021

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Alpharetta RSS job feeds