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Power BI Developer

Company: Tech Mahindra (Americas) Inc.
Location: Alpharetta
Posted on: April 9, 2021

Job Description:

Job Description:

  • Power BI developers who can help us initially migrate current static Excel and PowerPoint views of Digital Operations reporting to Power BI and then support ongoing updates to real-time views and dashboards
  • Data sets include Digital customer impacting incidents, applications impacted, Root Cause Analysis, Owners/action items, tracking corrective/preventative actions status, and would need to provide searchable and filterable fields so leaders in the organization can look up incidents by Applications/action items assigned to them
  • Expand these dashboard views to include weekly Availability heat maps for key customer journeys, tracking & communication of Operations KPIs (MTTR, MTBF, CSAT), Service Level Objectives (SLOs) & Service Level Agreements (SLAs), using dynamic filters to report on Chronic issues with repeat causersThanks & RegardsHari - provided by Dice

Keywords: Tech Mahindra (Americas) Inc., Alpharetta , Power BI Developer, IT / Software / Systems , Alpharetta, Georgia

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