Mainframe Application support

Company: LanceSoft Inc
Location: Alpharetta
Posted on: May 6, 2022

Job Description:

Experience: 5-7 yearsPrimary skills:Bachelor's degree in Computer Science or related field of study and minimum 5-7 years experience in application support on Mainframe environments.Proficient skills in one or more of the following:o Cobol, CICS, JCL, DB2 SQL, REXX, MQo Job Scheduling (IWS/Autosys)o Modern design principleso Exposure to Agile methodologiesExperience in working on console and ability to schedule on request batch jobs.Ability to invoke resolution and restart procedures in case of failures in batch jobsWorking knowledge on Mainframe job operation tools such as CA7.Dump analysis or Abend analysis skills are a must.Solid analytical skills, problem determination, and resolution recovery processesAbility to interface and cultivate excellent working relationships with technology teams, business analysts, and vendorsSecondary Skills:Experienced, technically hands-on professional that understands both code and infrastructureSolid track record in an operational/support role, understands incident/problem/change management and how to drive stability across organizations.Be able to manage an outage incident, coordinating user communications, and other teams to help resolve an incident.Strong and keen focus on metrics and trend analysisStrong problem-solving skills with ability to analyze and understand dataCandidate must have the ability torge strong relationships and coordinate effectively with multiple parties during outages and actively communicate updates to APG and BU partnersMust be comfortable with on-call rotation including weekend workEnd user support - able to talk to users to discuss their problem and work through to a resolutionSelf-motivated with exceptional oral and written communication skills, ability to communicate clearly and conciselyStrong ownership mentality with a focus on customer satisfactionDetail oriented and organized with strong analytical skillsExperience working in a virtual or global teamSelf-starter and ability to multi-task with can do attitudeFamiliarity with ITIL terms around incident and problem management*//EEO EmployerMinorities/ Females/ Disabled/ Veterans/ Gender Identity/ Sexual Orientation//*SDL2017

Keywords: LanceSoft Inc, Alpharetta , Mainframe Application support, IT / Software / Systems , Alpharetta, Georgia